OFFER THE GREATEST SERVICE TO GUESTS
• Carry out in a qualified manner, with initiative and responsibility, the welcoming of guests and all related tasks.
• Execute customer service tasks at the reception.
• Carry out the procedures related to the occupation and sale of the rooms (Reservations, Check In and Check Out).
• Perform tasks related to billing and collection, as well as foreign currency exchange.
• Receive and process customer complaints using the SEDAS approach (internal training approach)
📌 Front Office (Cataluña)
🏢 Almanac Barcelona
📍 Cataluña
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