Experteer Overview
In this role you guide German sellers through onboarding on Veepee’s internal platforms, ensuring smooth catalog integration and training. You diagnose and resolve technical issues, coordinate with the sales team, and support catalog expansion and campaign readiness. You will keep documentation up to date and monitor tech partner updates, enabling a scalable, seller-centric onboarding ecosystem. This position offers cross-functional impact in a collaborative, hybrid setup with a focus on process excellence.

Compensaciones / Ventajas
• Explain and guide sellers through onboarding to internal platforms and back-office tools
• Identify technical solutions tailored to seller profiles and problems
• Track onboarding progress and communicate with the Veepee sales team
• Resolve sellers' technical issues and provide ongoing assistance
• Assist sellers with adding new products to permanent offerings and catalogs




• Support technical aspects during preparation of connected flash and campaigns
• Monitor updates from technical partners and adapt processes accordingly
• Create and maintain shareable internal and seller-facing documentation to improve processes

Responsabilidades
• Experience in technical support
• Ability to identify and analyze technical issues
• Experience in marketplace contexts
• Strong communication, logic, and organizational skills
• Rigorous and proactive approach
• English and fluent German proficiency

Requisitos principales
• Variable bonus
• Hybrid work model with the possibility to smartwork 2 days a week
• Online language learning platform
• Intensive workday on Friday
• Health Insurance
• 27 days of holidays

📌 Brand Support (F/M/X) - Permanent (Barcelona)
🏢 Veepee
📍 Barcelona