German-speaking role in Spain (remote). €22,500 per year (gross). At a glance
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Location:
Spain (remote)
* Work model: Work From Home
* Languages: German
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Salary:
€22,500 per year (gross)
* Start: ASAP
* Relocation: not offered for this role Perks worth knowing about
* Private Health Cover
* Paid Training
* Work From Home

About the role
CloserHire is partnering with a leading global customer experience provider to recruit German-speaking Technical Support Advisors for a fully remote role within Spain. This opportunity is idóneo for candidates with a technical mindset who enjoy helping customers, solving problems, and working in an international, fast-growing environment. You will support dealers and end users, delivering high-quality technical assistance while contributing to a positive and professional customer experience.

What you'll do
* Act as the first point of contact for dealers and end users via phone and email
* Troubleshoot technical issues and provide clear, accurate solutions
* Educate customers on product usage, updates, and best practices
* Create, manage, and follow up on support tickets to ensure resolution
* Collaborate with internal teams to handle complex or escalated cases
* Maintain accurate customer records and documentation in internal systems
* Ensure service quality, professionalism, and adherence to support procedures What we're looking for
* Fluent or bilingual
* German (C1/C2) with advanced English




* Minimum 2 years of experience in customer service or technical support
* Strong communication and active listening skills
* Ability to take ownership of cases and drive them to resolution
* Comfortable working in a customer-facing, problem-solving environment
* Organized, detail-oriented, and confident using support tools and systems
* Motivated, adaptable, and eager to learn
* Currently based in Spain
* Comfortable working independently in a remote environment Salary €22,500 per year (gross) One honest note on Barcelona: rents are higher than in Lisbon or Sofia, so budget accordingly when you weigh up the package. Benefits
* Fully remote position from anywhere in Spain
* Full-time permanent contract (39 hours/week)
* Fixed schedule: Monday to Friday, 09:00 – 18:00 Performance-based bonus
* Fully paid training and structured onboarding
* Continuous learning, upskilling, and career development programs
* International and multicultural work environment
* Opportunity to develop your technical support expertise while working from home Why Spain? Spain needs little selling: the climate, the food, and cities that stay alive late. Barcelona has a deep international jobs market, so this is rarely a one-role move. CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone. #J-18808-Ljbffr

📌 German-Speaking Technical Support Advisor – Spain (Comunidad de Madrid)
🏢 CloserHire
📍 Comunidad de Madrid