Experteer Overview
Join NTT DATA to lead integral employee listening initiatives and turn survey insights into strategic people decisions. You will oversee a comprehensive listening calendar, expand the listening portfolio beyond annual surveys, and ensure data-driven outcomes across regions. You’ll translate complex results for senior leaders and enable managers to act on insights. This role sits at the intersection of HR, analytics, and AI-enabled tools, shaping how the organization listens to its people and improves impact.

Compensaciones / Beneficios
• Own the global employee listening calendar, balancing insight needs with survey fatigue across census, pulse, onboarding, exit, and lifecycle surveys.
• Develop a phased listening portfolio roadmap and design onboarding/exit surveys triggered by HR events.
• Extend listening to lifecycle moments and introduce targeted pulse surveys to monitor priorities between cycles.
• Create a 360 feedback offering for leaders with clear confidentiality rules and use.
• Integrate insights across survey instruments for a single employee experience view for leaders.
• Design and maintain survey instruments ensuring year-over-year comparability and manage translation across countries.
• Define sampling approaches for pulse and targeted listening activities.
• Perform driver analysis, segmentation, and open-text analysis with Qualtrics Text iQ and AI-assisted methods.
• Link listening data to business outcomes (attrition, performance, utilization) with the PAu0026I team.




• Translate results into concise narratives for Senior Leadership Team and other stakeholders; defend methodology when questioned.
• Lead action-planning cadence for Employee Engagement Survey and drive adoption of manager-oriented AI tools.
• Quality-assure Qualtrics configuration, ensure GDPR compliance, and manage vendor relationship with Qualtrics.

Responsabilidades
• 10-12 years in employee listening, people analytics, organizational research, or survey research with at least 4 years running surveys at scale in a multinational context
• Experience building a listening portfolio beyond annual surveys (onboarding, exit, lifecycle, pulse)
• Strong survey methodology: item/scale design, validity, trend management, sampling, cross-cultural administration
• Working knowledge of Qualtrics EmployeeXM to specify hierarchies, metadata, dashboards, access, and anonymity
• Applied statistics: driver analysis, regression, significance testing, segmentation; hands-on R or Python with Qualtrics
• Text analytics experience with Qualtrics Text iQ or similar; AI-assisted comment analysis
• Proven track record presenting insights to senior leaders and influencing decisions
• Experience turning results into manager action with measurable adoption
• Ability to influence across regions/time zones without direct management
• Strong understanding of confidentiality, GDPR, and ethical use of employee data
• Bachelor's degree in psychology, statistics, social sciences, economics, or a related field

Requisitos principales
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📌 Employee Listening Lead, People Analytics and Insights (Madrid)
🏢 Ntt Data
📍 Madrid