Vestas Eólica, S.
A.
U. > Service > Global Service Operations > Remote Operations Center EMEA As a Remote Operations Engineer at the Madrid ROC, you will be part of the strategic core ensuring the integral availability of our wind turbine fleet. This high-level technical position focuses on real-time monitoring, advanced diagnostics, and remote incident resolution, directly affecting performance optimization and the reduction of the cost of energy. What You Will Do
• As part of our 24/7 Monitoring Team, your role is built upon three strategic pillars:
• The Technical "Problem Solver": You will use advanced SCADA and SAP tools to diagnose why a multi-million euro machine has stopped. Your role is to determine with precision whether you can fix the issue with a single click from Madrid or if a technician must be dispatched to the field
• The Effective Communicator: You will manage communications with customers and field technicians during urgent incidents. You demonstrate the ability to translate complex technical problems into simple, professional solutions via both phone and email
• Operational Resilience: In a 24/7 environment, your responsibility is paramount. You will maintain high standards and attention to detail—especially during night shifts—remaining consistently meticulous with data and Key Performance Indicators (KPIs) What we are looking for
• At Vestas, demonstrated real-world experience and effective problem-solving count more than formal degrees. We are looking for technicians who know the field and want to take their careers to the next digital level:
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Experience:
Minimum 1 year in the Wind Industry (specifically as a Field Technician or in Control Centers).



Direct experience with Vestas Turbines is especially valuable
• Alternative

Experience:
In the absence of wind industry experience, at least 3 years of demonstrable experience in complex hydraulic, electrical, or mechanical systems is required
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Education:
Bachelor’s Degree in Engineering (Electrical, Electronics, Mechanical, Energy) or Technical Associate Degree (FP Superior) in Electronics, Automation, Robotics, or Renewables
• Languages: Intermediate English (B1/B2). You are fluent enough to respond to technical emails and handle emergency calls in an international environment
• IT Proficient: Proficiency with diagnostic tools; prior use of SCADA and SAP is highly valued
• Availability: Ability to work in a 24/7 rotating shift system (including nights and weekends) This is a hybrid position, with our offices in Madrid serving as the primary workplace for scheduled in-person workdays.

What We Offer
Unique Hybrid Flexibility: Office-based in Madrid during standard shifts, with the opportunity to work from home during night shifts and weekends Stability: A Madrid-based role with travel requirements only on a very occasional basis Career Growth: An opportunity to shift from field-based work to directing operational strategy at a global control center Vestas

Benefits:
Salary commensurate with experience, health insurance, life insurance, Paid Time Off (PTO), and meal allowance (cheque gourmet) Performance Bonus: An annual 5% bonus tied to meeting Vestas' corporate objectives At Vestas, we believe that diversity makes us stronger. If you have a disability and are interested in this opportunity, we would be happy to get to know you and adapt the selection process to your needs.

📌 Troubleshooter (Madrid)
🏢 Vestas
📍 Madrid