German-speaking role in Spain (remote). €22,500 per year (gross).

At a glance

- Location: Spain (remote)
- Work model: Work From Home
- Languages: German
- Salary: €22,500 per year (gross)
- Start: ASAP
- Relocation: not offered for this role

Perks worth knowing about

- Private Health Cover
- Paid Training
- Work From Home

About the role

CloserHire is partnering with a leading global customer experience provider to recruit German-speaking Technical Support Advisors for a fully remote role within Spain. This opportunity is adecuado for candidates with a technical mindset who enjoy helping customers, solving problems, and working in an international, fast-growing environment. You will support dealers and end users, delivering high-quality technical assistance while contributing to a positive and professional customer experience.

What you'll do

- Act as the first point of contact for dealers and end users via phone and email
- Troubleshoot technical issues and provide clear, accurate solutions
- Educate customers on product usage, updates, and best practices
- Create, manage, and follow up on support tickets to ensure resolution
- Collaborate with internal teams to handle complex or escalated cases
- Maintain accurate customer records and documentation in internal systems
- Ensure service quality, professionalism, and adherence to support procedures

What we're looking for

- Fluent or bilingual
- German (C1/C2) with advanced English




- Minimum 2 years of experience in customer service or technical support
- Strong communication and active listening skills
- Ability to take ownership of cases and drive them to resolution
- Comfortable working in a customer-facing, problem-solving environment
- Organized, detail-oriented, and confident using support tools and systems
- Motivated, adaptable, and eager to learn
- Currently based in Spain
- Comfortable working independently in a remote environment

Salary

€22,500 per year (gross)

One honest note on Barcelona: rents are higher than in Lisbon or Sofia, so budget accordingly when you weigh up the package.

Benefits

- Fully remote position from anywhere in Spain
- Full-time permanent contract (39 hours/week)
- Fixed schedule: Monday to Friday, 09:00 – 18:00 Performance-based bonus
- Fully paid training and structured onboarding
- Continuous learning, upskilling, and career development programs
- International and multicultural work environment
- Opportunity to develop your technical support expertise while working from home

Why Spain?

Spain needs little selling: the climate, the food, and cities that stay alive late. Barcelona has a deep international jobs market, so this is rarely a one-role move.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.

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📌 German-speaking technical support advisor – spain (paid training) (Comunidad de Madrid)
🏢 CloserHire
📍 Comunidad de Madrid