The team operates in a complex enterprise environment where network security, uptime, and performance are critical to ensuring optimal service for our customers.

The team has a strong mindset focused on continuous improvement of processes, procedures, and the overall Way of Working. Initiative is encouraged, and there is a shared commitment to delivering high-quality services while maintaining a healthy and motivating working environment for engineers within the squad.

The team culture is energetic, open, and solution-oriented, characterized by a strong can-do attitude. Collaboration, transparency, and knowledge sharing are core values, and team members actively support one another to achieve common goals

Your key responsibilities:

As Datacenter Networks Engineer, you will:

- Actively contribute to an agile working environment, participating in daily stand-ups, sprint planning, and sprint reviews.
- Collaborate closely with the Product Manager and the squad to achieve shared objectives while working from a common backlog.
- Take ownership of activities and provide guidance to the squad, helping steer initiatives that improve service quality and customer satisfaction.
- Proactively support other squads within the area and the broader tribe, acting as a trusted advisor when needed.
- Leverage video conferencing and collaboration tools to enable effective communication and teamwork across distributed teams.

What are we looking for?

- Minimum 5 years of hands-on experience with enterprise Palo Alto firewalls.
- Demonstrated experience performing firewall software upgrades and lifecycle management in production environments.




- Must have personally executed multiple upgrades on an environment of at least 40 FWs throughout their career.
- Proven experience troubleshooting complex firewall issues, including software defects, packet forwarding issues, routing problems, HA failovers, VPN failures, performance issues, and interoperability problems.
- Experience working directly with firewall vendor TAC/support for advanced troubleshooting.
- Experience limited to policy administration and firewall rule management is not sufficient for this role
- You are able to make strong conceptual connections and critically assess network designs from both technical implementation and security perspectives.
- You will need to have a broad knowledge of LAN, WAN and DC environments, to have a holistic understanding of the entire ecosystem.
- Knowledge of routing and switching protocols in a highly available environment (BGP, ARP,…)
- Expected experience in large enterprise environments (+40 devices).
- Knowledge of scripting and automation tools (Terraform, python, ansible, azure CI/CD). Knowledge on API integrations (fastAPI).
- You can manage (monitor, evaluate, continuously improve) Incident, Problem, Change and Configuration Management processes
- Technical implications of Security and Risk principles. How to approach access management (IAM controls, vulnerability management,..)




- Clear understanding of consumer context and needs, as well as the value-add of your service to the consumer
- Creating and improve documentation and work instructions on the delivered infrastructure solution
- Preferable one or more certifications on Palo Alto Networks firewalls (PCNSA/E)
- Experience in cloud deployment and infrastructure services is a plus
- You must have the capacity of interfacing squads and consumers to achieve an end-to-end view
- Understanding of the Scrum methodology (e.g., backlog and sprint planning, review and marketplace)
- Knowledge of DevOps way of working (e.g., continuous delivery, cross-functional team set-ups, development of cross-skilled squad members)

Your education, background & other competencies

- Bachelor’s degree in IT or a related discipline.
- Proficiency in spoken and written English (C1 demonstrated).
- Certifications or proven proficiency in Networking and Security.
- Certifications or proven proficiency in one or more programming/scripting languages.
- The mindset of openness and willingness to try new ways of working and technologies.
- End-to-end ownership mindset.
- Active team player who takes responsibility.
- Independent and autonomous in completing tasks
- The mentality of continuous improvement of the service and way of working
- Reflects upon behaviours and performance to proactively identify improvement areas
- Strong problem solver to structure and improve complex situations
- Coaches others to help their individual development

What do we offer?

The time you spend at work, the challenges you face or the lessons you get are very importan

📌 Datacenter Networks Squad (Madrid)
🏢 ING Hubs Spain
📍 Madrid