Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

What You'll Actually Be Doing:

Architect & Lead

- Own solution architecture for a project or workstream, typically single-cloud or dual-cloud (e.g. Sales Cloud, Service Cloud, Agentforce), escalating multi-cloud or enterprise-wide decisions to a Senior Technical Architect
- Contribute to technical strategy and design standards, following architecture governance set by senior architects
- Participate in architecture review boards, presenting and defending design options
- Be the first line of resolution for technical problems on an engagement, escalating the toughest ones

Integrate & Engineer

- Design integration patterns using REST/SOAP APIs and, with guidance, event-driven approaches (Platform Events) and middleware (MuleSoft, Dell Boomi)
- Write and review code in Apex and LWC, with working familiarity in at least one general-purpose language (Python or JavaScript/Node.js) for scripting or lightweight tooling
- Design data models and transformations: SQL/SOQL, JSON/XML
- Contribute to conversations about the broader technology stack (ERP, CRM, cloud platforms) when Salesforce needs to integrate with it, partnering with senior architects on the harder calls

Advise & Influence





- Be a reliable technical point of contact for customer IT teams and project stakeholders, translating requirements into solution design
- Support and co-lead technical discovery workshops
- Produce core architecture artefacts: solution design documents, data models, integration diagrams
- Support Sales and pre-sales with technical input on new opportunities when needed

Enable & Grow

- Follow and reinforce technical best practices across the Iberia practice
- Mentor Technical Consultants, helping them grow their design skills
- Pursue certifications and continuous learning aligned with the team’s practice areas (Agentforce, Data Cloud, AI)
- Participate in tech club sessions and internal demos

You're Our Person If...

- 5+ years of hands-on Salesforce implementation experience, including some time contributing to architecture or technical design, in a consulting or professional services environment
- Solid coding background: Apex, LWC, REST/SOAP integrations - not just declarative configuration
- Working familiarity with at least one general-purpose programming language (Python, JavaScript/TypeScript, or equivalent)
- Experience delivering Salesforce projects from discovery through go-live, ideally on at least one multi-cloud program as a contributor
- Comfortable discussing integration and data architecture beyond the CRM layer,



with support from senior architects on the hardest calls
- Good communicator, able to work directly with customer IT stakeholders and project teams
- Practical experience using AI tools in daily work (e.g. Copilot/Agentforce-style coding assistants, ChatGPT/Claude for drafting, research or problem-solving)
- Fluent in Spanish and English (Portuguese is a plus for our Iberia coverage)
- Salesforce Platform Developer I certified, and working towards an Application Architect or System Architect certification; at least one Cloud Consultant certification is a plus

Even Better If...

- Actively pursuing Salesforce Application Architect or System Architect certification
- Exposure to Agentforce, Data Cloud, or Field Service Lightning
- Background in software engineering, computer science, or a related technical discipline
- Familiarity with CI/CD pipelines and version control (Git) applied to Salesforce programs
- Curiosity about LLM APIs (OpenAI, Anthropic, etc.) and AI-augmented solutions
- Some exposure to enterprise integration patterns and iPaaS platforms (MuleSoft, Dell Boomi)
- Experience in regulated industries: financial services, energy, life sciences, or public sector
- Familiarity with Veeva Systems (CRM or Vault) in Life Sciences contexts

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process.

📌 Technical Architect (Madrid)
🏢 Salesforce
📍 Madrid