Experteer Overview
In this Client Partner role, you drive value for key accounts by guiding the customer journey and ensuring satisfaction and loyalty. You’ll align client objectives with delivery thanks to collaboration with PMs, oversee sales activities from lead generation to deal closure, and steer growth through upsell opportunities. You’ll translate business needs into strategic actions, monitor project performance, and support post-project learnings. The role sits at the intersection of sales, account management, and delivery in a integral, innovation-driven environment.

Compensaciones / Beneficios
• Lead negotiation, preparation, and presentation of commercial offers for assigned accounts and manage presales communications
• Coordinate with PMs to reflect client sales strategies and digital transformation roadmaps in project plans
• Collaborate with PMs/DMs throughout projects, attend progress demos and management committees, resolve client issues
• Monitor project progress, flag budget/timeline deviations, and contribute to risk mitigation
• Identify Up u0026 Cross-Selling opportunities and support post-project retrospectives and success storytelling




• Manage and communicate scope changes with clients and internal teams
• Assist in team allocation and workload planning to optimize profitability and professional development
• Communicate hiring needs to HR when required
• Ensure client expectations regarding quality and profitability are met throughout the project lifecycle
• Maintain awareness of team capabilities and client needs to support delivery and deadlines

Responsabilidades
• Large account management experience
• Experience across cloud and enterprise technology ecosystems (Salesforce is a plus)
• Experience in education and public sectors is advantageous
• Minimum 6 years in business/technology consulting
• Experience in Project Management
• Experience in digital projects
• Experience in international projects
• High level of English

Requisitos principales
• Permanent contract
• Flexible schedule
• Certifications plan
• Home Office
• Flexible retribution (transport/tickets)
• Health insurance

📌 Salesforce Client Partner (Madrid)
🏢 Dentsu
📍 Madrid