Senior Customer Success Manager (La Mancha)

Senior Customer Success Manager (La Mancha)

23 oct
|
n8n
|
La Mancha

23 oct

n8n

La Mancha

The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. Earned 190K+ GitHub stars, making us one of the world's Top 40 most popular projects
Backed by top investors, from Sequoia's first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That's the company we've built. cloud/register.
As a Senior Customer Success Manager (High-Touch) for the German-speaking market, you will be the trusted post-sales partner for some of n8n's most strategic enterprise customers. With a deliberately small book of business, you go deep: you learn each customer's business, build relationships across their organization, and turn product usage into measurable outcomes and clear ROI.




You will own retention and expansion for your accounts, running a tight operating cadence of kickoffs, success plans, health checks, QBRs and renewals, while proactively managing risk and escalations.
In close partnership with Support, Solutions Engineering, Product and Sales, you turn technical success into durable revenue.
What You'll Be Doing Own a small book of n8n's largest, most strategic enterprise customers in the German-speaking market, acting as their primary post-sales partner across onboarding, adoption and renewal
Build an

📌 Senior Customer Success Manager (La Mancha)
🏢 n8n
📍 La Mancha

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