23 oct
|
Uplift People Consulting
|
España
23 oct
Uplift People Consulting
España
Uplift is a dynamic agency specializing in global talent search, covering EMEA, LATAM, USA, and APAC. With successful placements in 58 countries, we combine speed and cutting-edge technology to source top executive and mid-senior talent across various functions. Our innovative approach integrates global networks, AI, and advanced recruitment tools. Beyond recruitment, we engage with our audience through our podcast, newsletter, and webinars, ensuring we stay at the forefront of talent acquisition and integral HR trends. Our client is a globally active digital and technology-led organization working closely with major online platforms to support advertisers and agencies across diverse markets.
Customer Service & Customer Success Team Lead Customer Service Specialist – L1 to provide frontline support for customers using a global You'll support customers from onboarding through day-to-day product usage, resolve enquiries and ensure more complex cases are effectively escalated and followed through to resolution. L1 customer support Support enquiries related to chatbot and digital support channels FAQs, onboarding materials and support processes Support key service metrics including Customer Service, Operations or another customer-facing role , digital support tools, dashboards and chatbot-assisted journeys German, a Baltic language, Slovak or Slovenian
📌 Consumer Services Representative with English and German languages (España)
🏢 Uplift People Consulting
📍 España