Job Description
Summary Are you passionate about delivering exceptional customer experiences and working in a dynamic international environment? Are you passionate about delivering exceptional customer experiences and working in a dynamic international environment? We are looking for a Customer Service Coordinator to join our Iberia team and support our Pharmaceutical Diagnostics (PDx) business, including Contrast Media, Radiopharmaceuticals, PET products, and Contrast Media Injectors. In this role, you will become a key partner for customers, distributors, suppliers, and internal stakeholders, ensuring seamless operations from order management to revenue collection while contributing directly to customer satisfaction and business growth. GE Healthcare is a leading global medical technology and digital solutions innovator. As a Customer Service Coordinator, you will be at the center of our operations, ensuring an outstanding experience for customers across Spain and Portugal. Supporting the full lifecycle of customer orders, from order entry through delivery, invoicing, and revenue collection. Coordinating closely with manufacturing sites, logistics providers, commercial teams, and service organizations to ensure operational excellence. Managing purchase orders, contracts, service records, and customer data with a high level of accuracy. Supporting the installed base of contrast media injectors and associated products. Creating reports,



dashboards, and operational insights that support decision-making and business performance. Driving continuous improvement initiatives to enhance processes, service quality, and customer satisfaction. Building strong relationships across multiple functions and countries to deliver best-in-class customer support. By joining our team, you will play an essential role in ensuring that hospitals, clinics, and healthcare providers receive the products and support they need to deliver better patient outcomes. Previous experience in Customer Service, Order Management, or a similar customer-facing operational role. Experience within the healthcare, pharmaceutical, medical device, or life sciences industry is highly valued. Strong customer orientation and passion for service excellence. Experience working with Microsoft Office tools and business systems. Both written and spoken communication skills in English and Spanish are essential for success in this role. Experience with ERP and CRM platforms such as SAP and Salesforce. Portuguese Comfortable working with data and operational metrics Our salary and benefits are everything you'd expect from an organization with integral strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support. Relocation Assistance Provided: No

📌 Customer Service Team Manager (España)
🏢 Ge Healthcare
📍 España