Picture this: short commutes, international colleagues, sunshine most of the year — and a role where you’re actually learning how a general online business works behind the scenes. Founded in 2008, our client is a major player in the international iGaming industry, operating multiple sportsbook and casino brands across global markets. They aim for best-in-class customer experience, and that’s where you come in. This isn’t a copy-paste customer service job. You’ll handle daily communication via calls, live chat, and email , making sure players receive fast, clear, and professional support. Resolve customer queries across phone, chat, and email Process KYC documentation and conduct enhanced due diligence when needed Contribute to team KPIs and overall service levels Support management with ad hoc analysis of customer trends Commercial Fluent Danish (written & spoken) Comfortable working shifts Min 1+ year of previous customer support experience (chat, phone, email) Hybrid setup with real flexibility Up to 40 days per year working remotely from anywhere Relocation package + bonus scheme International private health insurance Home office setup bonus Office breakfast (Tuesdays) & lunch (Mon/Wed)

📌 Danish-Speaking Customer Support Agent For Igaming Client In Malta (España)
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📍 España