The Happy Customers is a Berlin-based startup helping German and European businesses improve their customer experience through AI-enhanced multilingual customer support teams. We partner with companies across Europe to provide professional customer support through email, chat, and phone in multiple European languages. We are hiring Catalan, Valencian, Basque, Galician
- speaking Customer Support Agents based in Europe to support our client projects. You will help customers through multiple communication channels while delivering an excellent customer experience. Responding to customer enquiries via email, chat and phone (inbound & outbound) Content Annotations/Content Moderation Maintaining accurate records in customer support systems Following client processes and quality standards Contributing to customer satisfaction and continuous service improvement Catalan, Valencian, Basque,



or Galician ~ Good English communication skills ~1–3 years of customer support or customer service experience preferred ~ Comfortable communicating through phone, email and chat ~ Experience with CRM or customer support platforms (Zendesk, Freshdesk, Intercom or similar) is an advantage ~ Ability to work independently in a remote environment ~ Reliable internet connection and suitable home office setup with laptop/desktop Fully remote work within Europe AI-enhanced customer support environment Opportunity for long-term collaboration based on project availability We are hiring for client projects. Suitable candidates will be brought on to support projects matching their language skills and availability. We welcome applications from all qualified candidates regardless of gender, gender identity, age, ethnic or national origin, religion or belief, disability, sexual orientation, marital or family status.

📌 Customer Support Agent (España)
🏢 The Happy Customers
📍 España