23 oct
|
Ten Lifestyle Group
|
España
23 oct
Ten Lifestyle Group
España
Join Our Team as a German-Speaking Lifestyle Concierge We are seeking a dedicated, professional German-speaking Lifestyle Concierge to join our dynamic team in the realm of Luxury Lifestyle Management.
Key Responsibilities
Manage a wide range of requests and provide tailored services related to travel, dining, events, and more Utilize your local knowledge to offer insightful recommendations and bespoke solutions to our members Conduct thorough research and analysis to curate the best options for members' desires Collaborate with other departments to enhance the overall service offering to our members, promoting all facets of Ten Group Document all interactions and keep comprehensive records of requests to ensure continuity and personalization in service Deliver exceptional customer service and receive valuable feedback to drive continuous improvement Ihre Leidenschaft für exzellenten Service, Ihre Liebe zum Detail und Ihre kommunikative Stärke machen den Unterschied. Aufbau vertrauensvoller, langfristiger Beziehungen durch aufmerksamen, zuverlässigen und diskreten Service Aktiver Austausch im Team, Teilen von Ideen, Empfehlungen und Service-Best-Practices Requirements Fluency in both English and German, with exceptional written and verbal communication skills in both languages Experience in customer service, concierge, or lifestyle management, preferably within the luxury sector Proficiency in online research and resourcefulness in problem-solving Passion for customer service and a keen understanding of luxury lifestyles Ability to build rapport with clients and provide personalized service to enhance their experiences Working Pattern The successful candidate must be flexible and willing to work on a rotational shift basis from Monday to Sunday.
Shifts will be scheduled as either Sunday to Thursday or Tuesday to Saturday, with 5 consecutive working days, within operating hours of 07:00 to 21:00. This is a full-time position, requiring a total of 40
working hours
per week.
Ihr Profil
/ Ihre Qualifikationen Fließende Sprachkenntnisse in Deutsch und Englisch mit sehr guten schriftlichen und mündlichen Kommunikationsfähigkeiten in beiden Sprachen Erfahrung im Kundenservice, Concierge-Service oder Lifestyle Management, idealerweise im Luxussegment Benefits A competitive salary depending on experience, plus a performance-based bonus Remote working within Spain. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave Extra Rewards. Remote Working Holidays
- possibilities to Travel and Work anywhere in the world Be part of our global, dynamic, and inclusive Team, with diversity at its core Who We Are Ten Group is a global luxury concierge service and our travel department is offering a unique opportunity to join a vibrant team. Our clients and colleagues are the cornerstones of what we do, and we serve High-Networth (HNW) and UHNW clients with their requests for leisure travel. At Ten our goal is simple, to become the most trusted service business in the world. We deliver our service through a combination of Ten's proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. As a Certified B Corp, Ten Lifestyle Group joins a general community of businesses united by a shared goal of making a positive impact on society and the environment. To find out more about Ten, please watch this short video All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance, and business needs.
📌 Virtual Lifestyle Concierge | German Speaking (España)
🏢 Ten Lifestyle Group
📍 España