Position Overview Launch and operate the DACH market operations for REVER, onboarding and supporting e-commerce brands in Germany, Austria, and Switzerland. You'll tackle the challenge of solving the massive €20B+ returns problem for e-commerce companies in Germany, where return rates range from 40–60% in fashion and footwear. Responsibilities
* Launch the country operations for the DACH market.
* Onboard the first brands by managing a variety of external stakeholders, including logistics carriers, fulfilment players, and e-commerce experts.
* Exceed client expectations by helping them with technical integrations with their carriers, warehouses, ERP, and CMS systems.
* Work at the intersection between our customers, our GTM and product teams.
* Manage brand relationships and support them in their experience with REVER.
* Use your firsthand experience of our day-to-day operations to contribute to product development.
* Engage in strategic discussions to drive our operational excellence.
* Bring analytical insights on how to help brands achieve their goals.
* Surpass performance goals and thrive in our ambitious team environment, seizing opportunities for personal and company-wide growth.



Qualifications
* Interest in fashion, tech and innovation with a passion for helping eCommerces grow.
* Native communication skills in German, professional in English.
* An analytical mindset, driving data‐driven approach to problem solving and strategy.
* A fast learner; we want to fail fast, learn faster, and challenge often.
* A passion for startup culture, coupled with a proactive mindset.
* Quick problem‐solving skills and a knack for decisive action.
* Experience in the eCommerce, Fashion, or Retail industry is a plus.
* Experience in Account Management is a plus. Benefits
* Be at the forefront of scaling REVER.
* Join a fast‐growing, dynamic company with strong backing from top‐tier investors.
* Work alongside an international, passionate team in Barcelona.
* Massive opportunity to grow and move quickly within REVER.
* Help shape the future of e-commerce and revolutionize the returns experience for customers across Europe.
* This role is based in Spain. We work five days a week from our office in the heart of Barcelona.

📌 Founding Market Operations Launcher (España)
🏢 REVER AI (YC S22)
📍 España