Product Support Specialist, Madrid

Product Support Specialist, Madrid

23 oct
|
Stryker
|
Madrid

23 oct

Stryker

Madrid

Overview

In this field-based role in Madrid, you will support Stryker’s Joint Replacement products, including MAKO robotic procedures, in theatre and clinical settings. You’ll train clinicians, collaborate with the sales team, and manage daily business needs to ensure first-class service. You’ll audit inventory, run trials, and help introduce new Stryker solutions while upholding ethics and integrity. This position offers hands-on training, regional collaboration, and opportunities to advance within a global medical devices leader.

Compensaciones / Ventajas

- Company car
- MAKO product training (6-month English program)
- flat hierarchies and responsibility
- career development opportunities
- team spirit and engagement
- competitive salary

Responsabilidades

- Support existing and new customers in theatre and clinical environments
- Provide MAKO robotic and manual joint replacement procedure support
- Deliver training to theatre and HCP staff on Stryker products
- Collaborate with Regional Sales Manager to maintain best-in-class service
- Audit theatre stock and manage consignment inventory




- Conduct product trials and evaluations in clinical settings
- Organize and run training workshops and events for customers
- Communicate product features and clinical applications
- Maintain a basic business plan with daily/weekly/monthly objectives
- Develop understanding of local healthcare environment and regional strategy
- Prepare to implement training and new Stryker initiatives
- Attend on-site customer meetings and balance travel as required at 40% in Spain

Requisitos principales

- Bachelor’s degree in Biomedical Engineering, Medical Technology, Health Sciences or Medical Certification (CST, PT, CPT, etc.)
- Minimum 2 years of experience as Product/Clinical specialist, Nurse, or Biomedical Engineer in healthcare
- OR experience highly preferred
- Fluency in Spanish and English (C1 in both)
- Valid EU driver's license

- strong communication
- customer-focused interpersonal skills
- team collaboration
- MAKO robotic procedures
- clinical training delivery
- theatre and clinical environment support

📌 Product Support Specialist, Madrid
🏢 Stryker
📍 Madrid

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