We power people's progress. At Preply, we're all about creating life-changing learning experiences.Si desea conocer los requisitos para este puesto, siga leyendo para obtener toda la información relevante.We help people discover the magic of the perfect tutor, craft a personalised learning journey, and stay motivated to keep growing.Our approach is human-led, tech-enabled- and it's creating real impact. We've just reached unicorn status with a $150M Series D, accelerating our vision to transform education through human-led, AI-enhanced learning.Today, 100,000+ tutors teach 90+ languages to learners in 180 countries- and we're only getting started.As a category-defining company, we're shaping what the future of learning looks like at global scale. Every Preply lesson sparks change, fuels ambition, and drives progress that matters.Joining Preply means helping define the future of education at global scale, and building something that truly matters for millions of people, every day. About the role As Preply continues to grow globally, CRM is becoming a core part of how learners experience the productshaping habits, engagement, and long-term progress. We're looking for a Integral Senior CRM & Lifecycle Designer to join our teama creative thinker with strong product intuition, a passion for storytelling, and a drive to design meaningful user experiences. You'll concept, design, and evolve lifecycle experiences across email, push, in-app, and landing pagesconnecting CRM to the broader product journey and shaping how learners interact with Preply over time. This role is perfect for someone who combines creativity with product thinking, thrives in experimentation, and wants to push CRM beyond campaigns into a true product surface. What you'll be doing: Design as ProductTreat CRM as a core product surfacetranslating business goals and product strategy into lifecycle experiences that are designed with clear hypotheses, experimentation, and user behavior in mind.



Create Connected ExperiencesDesign across the full user journeyensuring consistency between in-product UX and CRM, and reinforcing key behaviors. Concept & ElevateGo beyond execution to develop strong creative conceptsturning everyday touchpoints into engaging, purposeful moments that feel on-brand and cohesive. Collaborate Cross-FunctionallyPartner closely with Product, Engineering, Marketing, Copy, and Contentcontributing to strategy, aligning on feasibility, and delivering cohesive experiences across channels. Design for ImpactUse data and insights to iterate and improve performancebalancing speed, quality, and strong attention to detail across high-impact lifecycle touchpoints. What you need to succeed: Experience designing CRM, lifecycle, or product experiences in fast-moving digital environmentswith an understanding of how design drives user behavior and business impact. Product ThinkingStrong ability to connect user journeys, product experiences, and lifecycle communications into one cohesive system. Creativity -Ability to develop concepts, not just executebringing storytelling and fresh thinking into lifecycle moments. CraftStrong foundation in visual design, layout, hierarchy, and composition. CollaborationComfortable working cross-functionally and contributing beyond design execution. MindsetCurious, proactive, and adaptableexcited by experimentation and continuous learning. Our PrinciplesCare to change the worldWe are passionate about our work and care deeply about its impact to be life changing. We do it for learnersFor both Preply and tutors,



learners are why we do what we do.Every day we focus on empowering tutors to deliver an exceptional learning experience. Keep perfectingTo create an outstanding customer experience, we focus on simplicity, smoothness, and enjoyment, continually perfecting it as every detail matters. Now is the timeIn a fast-paced world, it matters how quickly we act.Now is the time to make great things happen. Disciplined execution- What makes us disciplined is the excellence in our execution.We set clear goals, focus on what matters, and utilize our resources efficiently. Dive deepWe leverage business acumen and curiosity to investigate disparities between numbers and stories, unlocking meaningful insights to guide our decisions. Growth mindsetWe proactively seek growth opportunities and believe today's best performance becomes tomorrow's starting point.We humbly embrace feedback and learn from setbacks. Raise the bar- We raise our performance standards continuously, alongside each new hire and promotion.We build diverse and high-performing teams that can make a real difference. Challenge, disagree and commit- We value open and candid communication, even when we don't fully agree.We speak our minds, challenge when necessary, and fully commit to decisions once made. One Preply- We prioritize collaboration, inclusion, and the success of our team over personal ambitions.Together, we support and celebrate each other's progress. Diversity, Equity, and is committed to creating an inclusive environment where people of diverse backgrounds can thrive.We believe that the presence of different opinions and viewpoints is a key ingredient for our success as a multicultural Ed-Tech company. xqysrnhThat means that Preply will consider all applications for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or veteran status. LocationLondon;

BarcelonaEmployment TypeFull timeLocation TypeHybridDepartmentBrand

📌 Global Senior Crm & Lifecycle Designer (Barcelona)
🏢 Preply
📍 Barcelona