About This Job Opportunity Our Vision

To be the world's most trusted global payroll partner, simplifying pay for all employees.

Our Mission

Empowering integral workforces with seamless, compliant, and innovative payroll and payment solutions, enabling businesses to thrive in a connected world.

Our People

Our fundamental beliefs at CloudPay are built on core values of professionalism, passion, empowerment, innovation, and teamwork. We value our employees and strive to create a great workplace where everyone is valued, heard, inspired, and encouraged to bring their authentic selves to work. We're committed to providing an excellent employee experience through fulfilling projects, empowerment to make a difference, and an environment that inspires innovation.

What Makes This Role Exciting

Our fast-growing team in the Barcelona is looking for a Payments Specialist who will work with customers and payment providers to ensure all payments off the back of payroll are made accurately and on time. The successful candidate will work with the team to provide the modern pay experience to our clients.

Main Responsibilities

Liaise with external vendors to ensure smooth and timely processing of net and statutory payments

Ensuring funds are requested from clients in a timely manner and managing clients to ensure requests are complied with

Preparation and review of reconciliation reports for the use of client's accounting department

Maintenance of process documentation as required

Ensuring bank details for any new payees are correctly set up

Assist, as necessary, in the implementation of new customers

Any other Ad hoc duties as required

Experience Needed For This Role

High level of customer service skills required

Able to communicate at all levels,



deal with clients, payroll partners, payment solution providers, and internal colleagues via the telephone & email across multiple countries

Ability to effectively resolve issues, respond to queries, and to communicate proactively with stakeholders

A keen eye for detail

Organization, analytical, and decision-making skills

Independently manage workload and collaborate with internal and external stakeholders to deliver key business results

Ability to adapt quickly to new processes and new ways of working

Good knowledge of MS Office, Excel & Internet based software would be advantageous

Working knowledge of payroll and experience in treasury would be advantageous

About You And Our Core Values

Taking ownership, working with integrity and respect

Being a team player is key to our culture

Solution and customer focused

Great initiative with the goal for excellence in achieving results

Dedicated to developing and always looking for continuous improvements

Be creative, be committed, be engaged and enjoy what you do

Spain Package And Benefits

Competitive Salary

Competitive vacation allowance

Calm app

Private Medical Insurance

EAP

Intensive Days

Employee Referral Program

WFH Allowance

Life Assurance

CloudPay NOW

Paid Volunteering days

Marriage Leave

Study Leave

Bereavement Leave

CloudPay is committed to being an equal opportunities employer.

The CloudPay culture is built upon on five core values, from which we develop our service, our technology and our business strategies. Our fundamental beliefs are a promise to our employees, customers and partners, built on the core values of professionalism, passion, empowerment, innovation, and teamwork.

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📌 Payments & Psp Specialist (Barcelona)
🏢 Cloudpay
📍 Barcelona