Job Description

Key Account Manager Oncology

Role Purpose

The Key Account Manager Oncology is responsible for driving sustainable growth by orchestrating value-based engagement across the oncology ecosystem.

The role evolves from a traditional sales focus to a strategic account & ecosystem leadership role, combining scientific expertise, digital dexterity, data-driven decision making and

cross-functional collaboration to maximize patient impact and business performance within full compliance.

Key Accountabilities

- Strategic Account & Ecosystem Management

- Lead integrated account strategies across hospitals, pharmacies, regional decision-makers, scientific societies and digital opinion leaders.

- Develop and execute advanced Key Account Plans leveraging real-world data, omnichannel insights and ecosystem mapping.

- Partner closely with FLM, IFMA, Medical, Marketing and Market Access to ensure aligned and differentiated value delivery.

- Anticipate changes in the oncology environment (access dynamics, regional influence, patient pathways) and adapt strategies accordingly.

Scientific & Value-Based Engagement

- Act as a trusted scientific partner for HCPs within the approved indication, delivering high-quality, value-based conversations.

- Co-create meaningful scientific interactions in close alignment with Medical and MSL teams, ensuring message consistency and compliance.

- Translate complex oncology data into clear, impactful scientific storytelling tailored to different stakeholders.

Digital, Data & AI-Enabled Performance

- Leverage CRM, AI-powered analytics,



dashboards and predictive tools to optimize targeting, engagement frequency and account prioritization.

- Use data and insights to identify opportunities, risks and growth levers within the territory.
- Transform insights into actionable recommendations aligned with Oncology strategy and cross-functional priorities.

- Actively contribute to the adoption of AI and digital solutions that improve productivity, decision quality and customer experience.

Innovation & Omnichannel Activation

- Design and execute hybrid and digital TOMEs, involving multiple stakeholders along the patient journey.

- Collaborate with DD&T; and Marketing to develop omnichannel campaigns and innovative engagement models.

- Identify, scale and share successful pilots and best practices across the OBU, accelerating overall digital maturity.

One Takeda & Cross-Functional Leadership

- Act as a digital and innovation ambassador within the KAM community.

- Contribute to AI / Digital working groups, sharing insights and solutions that can be replicated across the organization.

- Influence without authority, fostering a strong One Takeda mindset across functions and roles.

Success Capabilities





- Strategic Thinking & Business Acumen – Ability to connect ecosystem insights with business priorities.

- Scientific Excellence in Oncology – Strong understanding of oncology disease areas and patient pathways.

- Digital Dexterity & AI Fluency – Confident use of digital platforms, CRM and AI-enabled tools.

- Data-Driven Decision Making – Turning data into insight and insight into impact.

- Stakeholder Engagement – Building trustful, value-based relationships across complex environments.

- Agility & Adaptability – Thriving in fast-changing, ambiguous oncology contexts.

- Cross-Functional Collaboration – Leading through influence in a matrix organization.

- Customer & Patient Centricity – Always prioritizing patient benefit and ethical conduct.

Education & Experience

- Bachelor’s degree or equivalent.

- Proven experience in hospital / specialty care, preferably Oncology or related complex therapeutic areas.

- Experience working with multidisciplinary stakeholders (HCPs, Pharmacy, Market Access, Medical).

- Demonstrated exposure to digital, omnichannel or data-driven engagement models.

Digital & Data Capabilities (Mandatory)

- Advanced use of CRM systems and digital engagement platforms.

- Ability to work with AI-enabled dashboards, analytics and insight tools.

- Strong understanding of data sources, interpretation and application in account strategy.

KPIs & Measures of Success

- Quality and impact of account plans and ecosystem engagement.

📌 Key Account Manager ONCOLOGIA (Madrid)
🏢 Takeda Pharmaceutical
📍 Madrid