23 oct
|
Mediamarktsaturn Plattform Services
|
Cataluña
23 oct
Mediamarktsaturn Plattform Services
Cataluña
Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem
- including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. It's where providers onboard, manage their requests, access their tools, and increasingly
- where they'll be able to do more for themselves without ever needing to call us. Right now it's a product with strong bones but real gaps: too many workflows that require human intervention, too little transparency for providers about what's happening with their requests, and a surface that doesn't yet feel like a coherent, unified experience as new capabilities get added. Today it serves as the hub through which several products connect: Provider Exchange
- delivery and billing integration for provider networks Certification & Onboarding
- credentialing, admin setup, and provider network enrollment The design challenge is twofold: each of these has its own history and logic, and your job is to make them feel like a single, coherent platform
- while also pushing the product toward fewer phone calls, fewer emails, and more providers who can solve their own problems. Design for provider journeys that span multiple products,
not just individual feature moments Build and maintain a shared component library and pattern documentation for Provider Console, in coordination with the broader design system Self-Service Design Lead the design effort to reduce provider reliance on support
- map where and why providers call or email today, and systematically design those friction points out Design transparent, real-time status experiences so providers always know where their request stands without asking Design proactive notification and alert systems that surface the right information at the right time, reducing the need for providers to go looking Evaluate and design for progressive disclosure
- showing providers the right level of complexity based on their role and context Research & Insight Conduct provider research
- both with external provider organizations and internal teams who proxy for provider needs
- to ground design decisions in real behavior Analyze support ticket data, call drivers, and AM escalations to identify the highest-impact self-service opportunities Run usability testing on new workflows before they ship, with a particular focus on onboarding and first-time experiences Communicate design decisions clearly
- including what you explored and why you landed where you did Push for quality: specs that leave no room for ambiguity, prototypes that test what matters, and delivery that matches design intent What We're Looking For Required 5+ years of UX design experience,
with a portfolio that shows platform thinking
- not just individual features A track record of designing for self-service: reducing the need for human intervention in complex workflows through better UX Strong information architecture and interaction design skills
- you think at the system level and the interaction level simultaneously you can articulate design strategy, not just present comps Nice to Have Experience designing for B2B SaaS platforms where the end user is a professional in a complex domain (healthcare, legal, financial services, etc.) Familiarity with provider-facing healthcare workflows
- credentialing, billing, prior authorization, or release of information Experience designing notification and alert systems, or other proactive communication UX Comfort working with Figma, Figjam, and collaborating directly with engineers who work in component-based front-end frameworks You understand what drives provider support contacts and have a hypothesis about which ones are design-solvable Provider Console feels like a coherent platform
- not a collection of products stitched together
- and you are the design authority behind that Provider onboarding NPS or time-to-first-value has improved, with your design work as a contributing factor Daily in-office lunch stipend (and a fully stocked kitchen) Hybrid work model: 2 days/ week in our office in Gracia Commitment to professional development opportunities Employee-led initiatives including annual company-wide innovation day & DEI resource groups Comprehensive private health coverage w/ out-of-network reimbursements options Adaptable remuneration with Cobee (Restaurant, Transportation, Nursery) Peer & company recognition programs To ensure the safety of patients
📌 Senior Ux/Ui Designer (Cataluña)
🏢 Mediamarktsaturn Plattform Services
📍 Cataluña