Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. Our story began with six desks and a vision to create a single platform to make industry-first technologies and emerging channels accessible to marketers worldwide. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search. We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 2000+ customers from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L'Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on. Insider One was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world. Loved by customers, recognized by analysts, we are the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need. Through our social responsibility initiatives like 100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact on our communities across 30+ countries, driving initiatives in health, education, farming, animal rights, and increasing women's representation in STEM. Behind all these achievements is an exceptionally talented, visionary team of overachievers that moves fast and agile,



creating cutting-edge products, and focuses on making an impact. Make sure our clients are utilizing our technology at its best so that we can fully provide them our world-class service.
- Work with our data-geeks (a.
A. engineers and developers) and product specialists whenever it's required to make sure the client has full tech support, if necessary.
- Establish a trusted advisor relationship that ensures our customer's overall satisfaction with our services and technology.
- Previous work experience in customer-facing roles, such as customer success, account management, or strategic consulting. Show us that you've got what it takes to collaborate and build strong relationships with customers, especially at the executive level.
- Superior project and time management skills. Passion for testing, measuring, and improving outreach and follow-up effectiveness.
- Strong communication skills in English and Italian. Be part of a diverse team that's as general as it gets — where every voice is heard and 50+ nationalities build together.
- Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills.
- Opportunities to give back to your community through volunteering and purpose-driven social impact projects.
- From global retreats to team-building activities, expect year-round events that turn into lifelong memories. we are hiring for a mission — a mission to build a lasting legacy that will set the benchmark for the most progressive tech companies out there. To do this, we are looking for the exceptional talent to join a community of good-hearted individuals who take high ownership and are relentlessly driven to go the extra mile. Please follow Insider One on LinkedIn, Instagram, X, Facebook and Medium

📌 Customer Success Manager (La Mancha)
🏢 Insider One
📍 La Mancha