We are looking for an Account Manager to grow and retain Sortlist's client base across the Italian market , with additional scope on the Dutch and UK markets . Why This Role Exists Sortlist is evolving from a marketplace into a SaaS-first growth platform helping service providers detect demand, access the right contacts, and convert opportunities into revenue. Italy is one of our highest-potential markets , and the Dutch and UK portfolios need consistent commercial ownership. Manage churn risks and commercial conversations proactively. Maintain a clean pipeline and accurate forecasts in HubSpot. Collaborate with Sales, Marketing, and Customer Success to improve client outcomes. You'll develop into a strategic Account Management professional by learning how to: Translate product adoption signals into commercial opportunities. Native Italian language proficiency, fluent in English (the Dutch and UK portfolios are managed in English). Spanish is a plus.



2–5 years experience in B2B Account Management, Customer Success, consultative sales, or similar roles. Commercial mindset with ownership of retention, expansion, and client outcomes. Based in Madrid or willing to relocate , and open to a hybrid work model. Experience with HubSpot, Salesforce, or similar CRM tools Work across SaaS, marketplaces, and growth technology. Professional development: training, workshops, roleplays, and clear growth paths. State-of-the-art sales tech stack: HubSpot, Claude, Modjo, Overloop and more. Hybrid work : Madrid office 3 days/week, remote up to 2 days. Please Do Not Apply If You are looking for a support-only role rather than revenue ownership. The Bottom Line This role will turn you into a multi-market Account Management specialist, combining relationship-building with commercial rigor.

📌 Manager-Account Manager (Madrid)
🏢 Sortlist Group
📍 Madrid