Qatium is the AI Water Platform for utility operations. We help utilities visualize networks, simulate decisions, and optimize performance — tackling one of the world’s most urgent challenges: up to 50% of clean water is lost before it reaches the tap.
Our mission is to make water infrastructure smarter, more resilient, and more efficient, giving utilities full visibility and control in a seamless digital environment.
We are looking for a talented, results-driven Customer Success Manager to help our customers succeed and grow with Qatium.
Customer Engagement & Onboarding: Lead smooth onboarding experiences and training sessions that help customers get value from Qatium from day one.
Relationship Management: Build strong, trust-based relationships with customers and partners, guiding them through challenges and supporting long-term success.
Champion customer needs internally, working with Product, Sales, Support, and Marketing to improve the customer experience and create success stories.
Customer Support Coverage: Provide backup support when needed, ensuring customer questions are answered in a timely and thoughtful way.
Experience 4+ years in Customer Success,

📌 CSM Manager (Valencia)
🏢 Qatium
📍 Valencia