As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed
- we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role
As a member of the Global Real Estate & Workplace Services team (GREWS), the Workplace Services Concierge must have a passion for hospitality and customer service, ensuring every in-office experience is functional, productive, and memorable for our fellow CrowdStrikers and visitors alike. The individual must maintain a continuous focus on delivering world class service, with a hospitality-first mindset infused within every interaction.



The individual must have the ability to work independently and adhere to pivotal business and operational timelines and service deliverables.
What You’ll Do:Report to the CrowdStrike office M-F, 5 days per week. No remote or hybrid workstyle is available for this roleServe as the main point of contact for visitors, greeting and welcoming guests to the site, directing them appropriately and notifying company employees of the visitor arrivalAssist in the execution of all in-office workplace service events and/or employee activities, partnering with the broader workplace services team to ensure experiences are timely and equitable for allInterfaces with all Executive Assistant team members to support the needs of ELT (Executive Leadership Team) during all planned onsite meetings or eventsAssist with company local events & meetings (onsite/offsite conference room reservations, catering, décor, coordination, etc.)Assist with pre-event coordination and planning, room/space set-up, and post-event reset of physical spaces including training and conference roomsSupport new-hire and onboarding process including workspace preparation, arrival and access credentials, and site familiarizationMaintain security by following approved procedures, in partnership with Integral Physical SecurityMaintain safe and clutter-free reception area, serving as the first impression moment for arrivals to the CrowdStrike officesServe as the local subject matter expert for visiting staff as it relates to hotels, restaurants,



team building activities, and general area knowledgeRespond to all workplace inquiries, assess needs or issues, and take the necessary corrective action. Follow-up with proper leadership escalation or documentation where necessaryProcure office supplies and maintain accurate inventory levels; including but not limited to snacks/supplies for break area, copy center, shipping/courier suppliesReceive, sort and forward incoming mailMaintain and route publicationsCoordinate the pick-up and delivery of express mail services (FedEx, UPS, etc.)Office administration tasks as necessary (vendor setup, purchase orders, invoice processing, etc.)Report to the CrowdStrike office M-F, 5 days per weekWhat You’ll Need:Minimum of 2 years professional experience Office Services, Concierge, or Reception related experience preferredPrevious hotel/hospitality front-of-house experience is also welcomeExceptional written and verbal communication skills, including the ability to communicate with all levels of staff, clients, and external professionalsFluent in both speaking and writing Spanish and EnglishExperience interacting with people at all levels, including senior managementProven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomesBasic understanding of local building and fire codes, Fire Life Safety plans, and Environmental Health & Safety standards is welcomeDemonstrated ability to work independently and prioritize multiple tasksFlexibility to perform job tasks outside of

job description
when necessaryHigh level of integrity and ethics, with the ability to maintain confidentialityStrong working knowledge of Microsoft Office and Google Su

📌 Workplace Services Concierge (Madrid)
🏢 Crowdstrike Holdings
📍 Madrid