Who We AreWorldline helps businesses of all shapes and sizes to accelerate their growth journey
- quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.
Who We AreWorldline helps businesses of all shapes and sizes to accelerate their growth journey
- quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.
The opportunityAs a Business Analyst in the LUMA Risk Management & Operations team within Change & Transformation, you will be part of a project organization working with a variety of projects related to our payment and financial services products and services. You will work closely with cross-functional teams, including product development, engineering, marketing, and customer service, to ensure successful project execution and delivery. The ideal candidate will have a strong track record of optimising processes and systems for productivity and stakeholder satisfaction, and be able to demonstrate exceptional process analysis and solution design skills and expertise.




Day-to-day ResponsibilitiesCollect requirements from key stakeholders and identify business needsCreate and maintain documentation, such as requirements specifications and user stories.
Analyse existing business processes to identify inefficiencies and areas for optimization.
Develop and propose process improvements or workflow changes to enhance productivity and efficiency.
Act as a liaison between technical teams, management, and end-usersCreate and present clear, concise reports to stakeholders at various levels of the organizationCollaborate with technical teams to develop business solutions that align with requirementsTest and validate proposed solutions to ensure they meet defined performance objectives and user needsWho Are We Looking ForWe look for big thinkers. People who can drive positive change, step up and show what’s next
- people with passion, can-do attitude and a hunger to learn and grow. In practice this means:Bachelor's degree in business administration, project management, or a related field5+ years of business analyst experience in a payment / financial services environmentDemonstrated success in managing complex, multi-disciplinary projects from concept to deliveryExcellent in writing requirements specifications and user storiesExcellent communication, presentation,



and stakeholder management skillsStrong analytical and problem-solving skills, with the ability to think strategically and tacticallyAbility to work independently and collaborate with cross-functional teams in a fast-paced, dynamic environment.
Perks & BenefitsAt Worldline our top priority is to engage, encourage and develop you to help you improve your potential. In fact, we have comprehensive training and development programs in place demonstrating our dedication to developing your career.
Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwideWork with inspiring colleagues and be empowered to learn, grow and accelerate your career.
Shape the evolutionWe are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career
- wherever you decide to go. Join our general team of 18,000 innovators and shape a tomorrow that is yours to own.
Learn more about life at Worldline at jobs.
Worldline.
ComWe are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

📌 Business Analyst (Madrid)
🏢 Worldline
📍 Madrid