23 oct
|
GR8 Tech group
|
España
23 oct
GR8 Tech group
España
GR8_TECH builds B2B iGaming platforms for operators who play to lead. We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Call it what it is: the iGaming Platform for Champions. With 1000+ GR8 people across locations and time zones, we don't just ship technology — we help operators build success stories across brands, markets, and geos. You'll help us hit our long-term net revenue retention goals by turning complex iGaming client relationships into predictable, high-growth revenue streams while ensuring our product roadmap matches real market needs. What You'll Drive Strategy & Business Growth Own commercial growth plans and run regular business reviews to align on client goals, execute commercial renewals, and identify upsell/cross-sell opportunities. Defend and negotiate complex commercial proposals—including discounts, SLA compensations, and renegotiations—balancing client satisfaction with company profitability. Analyze client ROI using CRM and BI data tools to proactively uncover unmapped revenue opportunities and optimize product adoption. Gather raw customer feedback through direct communication and structured satisfaction surveys to continuous platform development. Unblock operational jams across Legal, Compliance, Finance, Product, and Support teams to keep the client experience frictionless. Track, follow up, and systematically document all client requests and feature updates inside CRM, JIRA,
and Confluence. Cross-Team Leadership & Expertise Transfer Mentor and upskill internal team members, leading training sessions for new joiners and setting up peers for successful client‐facing presentations. What Makes You a GR8 Fit Must-Have 3+ years of experience in iGaming (either as an Account Manager or in a similar client‐facing platform role). Advanced commercial negotiation skills with a proven ability to build, explain, and defend financial proposals internally and externally. English proficiency at B2 level or higher. Solid technical literacy—understanding the software development life-cycle (SDLC) and release management enough to talk to developers and explain timelines to clients. Deep familiarity with account planning (CRM/BI) and experience with project tools (JIRA, Confluence, Miro, Asana). Excellent time management skills and ability to prioritize effectively. Nice-to-Have Experience training or mentoring junior Account Managers. Advanced skills in Microsoft Office (Excel modeling, PowerPoint client pitches). A strong network of existing operator contacts in the iGaming industry. Why You'll Love Working Here Benefits Cafeteria — annual budget you allocate to: Home office Work-life & support Paid maternity/paternity leave + monthly childcare allowance. Remote-first + tech support + coworking compensation. Team events (online/offline/offsite). OWN YOUR GAME : we take initiative and own what we do.
📌 Account Managers/Senior Account Manager (España)
🏢 GR8 Tech group
📍 España