Scopely is looking for an IT Support Technician II to join our IT/Ops team in Barcelona on a on-site basis, working 5 days a week from the hub. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. The IT/Ops team keeps everything behind the scenes running smoothly and we make sure all teams are equipped and connected
- whether across the office or halfway around the world. Troubleshoot workstation, connectivity, identity, and workplace-technology issues across macOS, Windows, iOS, and Android Understanding of industry-standard security best practices with a specific focus on data integrity and malware protection for workstations Produce high-quality technical documentation, runbooks, standards, and knowledge-base content Support our AV/VC platform (Zoom) What We're Looking For At least 5 years of related IT support or service desk experience Experience with macOS, Windows, iOS, Android, peripherals, business applications, and workplace technology Working knowledge of Google Workspace, Microsoft 365, Okta, JumpCloud, Zoom, endpoint management, and identity/access controls Hands-on experience with Jira Service Management or a comparable platform. Strong English language skills are required for this role as we have a highly diverse and global business Decision making, time management, planning, communication, and end user service skills Bonus Points Experience with Jamf Pro, Meraki, NinjaOne/NinjaRMM, or similar platforms Experience building prototypes, test cases, or small automation solutions Relevant IT service management, cloud, endpoint, or security certification At Scopely, we create games for everyone




- and want to ensure that the people behind our games reflect that This role will have access to sensitive and/or confidential employee or customer personally identifiable information (PII) and/or Company financial information, and therefore will be subject to background checks upon receiving a conditional offer of employment. About Scopely Scopely is a leading video game and global interactive entertainment company, home to many of the world's most beloved and enduring experiences, including two of the most successful mobile games of all-time "MONOPOLY GO" Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play. Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely's position as the #1 mobile games company in the U.
Whether building global sensations like "MONOPOLY GO" from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come. Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and "Best Workplaces for Innovators," Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play. Scopely has integral operations and partners across four continents in more than a dozen countries worldwide. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.

📌 Technical Support Assistant (España)
🏢 Scopely
📍 España