Overview Los candidatos deben tomarse el tiempo de leer atentamente todos los elementos de este anuncio de empleo. EMEA CRM Senior Manager fluent in English; We're now a FTSE 250 organization with operations in 36 countries, providing recruitment services and career opportunities at local, regional and global levels. In the middle of changing business needs and market shifts, we want to bring CRM to the next level . We are looking for a dynamic and motivated professional to take on CRM challenges in an international and multicultural environment. As a Senior CRM Manager/Head of for EMEA, you will be responsible for planning, developing, implementing, and maintaining a multi-channel CRM marketing strategy across 20 countries. A key part of this role is leading and developing a team of CRM professionals , ensuring collaboration, clear prioritization, and high-quality execution. Team management and people development are central to the role's success. The role reports into the Channel Marketing Director for EMEA and is part of the Global Channel Marketing Organization. This position also has a dotted line to the Group CRM Director as part of the expert team in charge of the General CRM strategy for the company. Campaign Management: Lead the creation, development,



and execution of multi-channel CRM campaigns across EMEA using Salesforce Marketing Cloud, ensuring high-quality delivery tailored to each market. Project Leadership: Strategically design, plan, and orchestrate CRM initiatives across 20+ countries, coordinating with other marketing channels and local teams to ensure alignment and impact. Stakeholder Management: Partner with local marketing teams and cross-functional peers (Digital, Content, Studio, etc.) Collaborate with Global CRM teams to support the rollout of global CRM tools, frameworks, and lifecycle strategies. Define and build audience segments, leveraging CRM and marketing tools to deliver relevant, personalized, and scalable campaigns. Oversee the production and delivery of campaign assets (copy, visuals, templates), ensuring consistency, quality, and timely execution across all channels. Analysis of Campaign KPIs: Analyze campaign KPIs, produce actionable insights, and present results and recommendations to key stakeholders to continuously optimize CRM performance. Permanent, full-time contract Private health insurance Hybrid working model (2 days of home office/week) Training and internal development opportunities

📌 EMEA CRM Senior Manager (España)
🏢 Page Personnel
📍 España