Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Siga leyendo para comprender completamente lo que este trabajo requiere en cuanto a habilidades y experiencia. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures staff understands local, state and Federal liquor laws. Monitors alcohol beverage service in compliance with local laws. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results.



Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees receive on-going training to understand guest expectations. Strives to improve service performance. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift. MANAGEMENT COMPETENCIES Leadership ~ Driving for Results
- Sets high standards of performance for self and/or others; Planning and Organizing
- Gathers information and resources required to set a plan of action for self and/or others; Customer Relationships
- Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company's service standards. Global Mindset
- Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; Organizational Capability




- Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit. Talent Management
- Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. Applied Learning
- Seeks and makes the most of learning opportunities to improve performance of self and/or others. Finance/Accounting
- Knowledge and understanding of financial knowledge, controls, inventory, costs, expenses, and all cash handling procedures and policies. Basic Computer Skills
- Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.). Writing
- Communicates effectively in writing as appropriate for the needs of the audience. 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; Marriott Vacations Worldwide (NYSE: VAC) is a leading general vacation company. While our numbers tell some of the story, the heart of our success comes from the quality – and exceptional longevity – of our relationships with our associates and customers. Vacation Ownership 7 Iconic Brands Approximately 120 Vacation Ownership Resorts 700,000+ Owner families 90%+ Guest satisfaction score Exchange & Third-Party Management More than 3,200 affiliated resorts in over 90 countries and territories Approximately 1.6 million exchange network members

📌 Restaurant Manager (España)
🏢 MVCI MANAGEMENT
📍 España