What is Exoticca?

Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to "creating life milestones." We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel experiences, and demonstrating genuine care for both our customers and the planet.

We are a professional, dynamic, multicultural team in rapid international growth, seeking new partners to help us create the best and most forward-thinking travel company of our generation.

What is our proposal?

We are looking for a B2B Partner Onboarding & Enablement Specialist to support the growth of Exoticca’s B2B channel by delivering high-quality onboarding and training experiences to our travel agent partners.

This role plays a key part in ensuring travel agents fully understand our platform, tools, value proposition, and sales processes , enabling them to confidently sell Exoticca’s luxury travel products in key markets such as USA, Canada, Mexico, and the UK .

The adecuado candidate is proactive, organized, and comfortable working closely with external partners on a daily basis through live online training sessions. You enjoy explaining products, influencing adoption, and helping partners succeed commercially. Strong communication skills, a customer-focused mindset, and confidence delivering trainings in English and Spanish are essential.

Key Responsibilities:





- Deliver live onboarding and training sessions to B2B travel agents in English and Spanish (approximately 5 sessions per day ) via Google Meet.

- Ensure agents fully understand:

1) How to use the Exoticca B2B platform.

2) Key selling points and value proposition

3) Target customer profiles and how to position Exoticca products

- Actively support agent adoption by:

1) Calling and emailing agents to sign up and attend trainings.
2) Managing pre- and post-training communication.
3) Sending confirmations, certificates, and follow-up materials.
4) Clarifying doubts and providing post-training support.

- Maintain accurate training records and complete the confirmed training drive after each session.
- Develop, update, and continuously improve training materials and presentations.
- Gather feedback from agents and contribute to the continuous improvement of onboarding and training sessions.
- Collaborate closely with internal teams (Sales, Operations, Product) to ensure training content is aligned with business needs.
- Act as a key point of contact for agents during their onboarding phase, building strong and trusted relationships

Tools & Training:

- Daily use of Salesforce, B2B Advisor Portal, Adiona, Gmail, Calendly, and Sprinklr




- Full onboarding and training will be provided to ensure familiarity with all tools, processes, and content

Schedule:

- Monday to Thursday: 3:00 pm – 12:00 am
- Friday: 3:00 pm – 9:00 pm

(Schedule aligned with our main B2B markets in the Americas)

Requirements

- - Fluency in English and Spanish (mandatory).
- Experience in onboarding, training, sales, customer success, customer support, or similar client-facing roles.
- Strong communication and presentation skills, with confidence delivering live trainings.
- Proactive, autonomous, organized, and solution-oriented.
- Customer-focused mindset with the ability to adapt training sessions to different audiences and experience levels.
- Comfortable working with external stakeholders and commercially driven profiles.

Benefits

- Competitive compensation package in line with job responsibilities and experience.
- Additionally, we propose the use of flexible compensation management for diet, transportation, private health insurance wit Cobee.
- On-site work model: Offices in Barcelona city.
- Permanent contract from the start.
- Travel packages at reduced prices as perk for employees
- Unlimited coffee, language lessons, quarterly teamwork activities, global biannual parties.
- And last but not least, becoming part of a fun and motivated multicultural team at an agile and rapid growing organization

Join Exoticca and play a pivotal role in creating life milestones through unforgettable travel experiences This is your

📌 b Partner Onboarding (Gracia)
🏢 Exoticca
📍 Gracia