Uplift People Consulting is seeking a Customer Service Specialist – L1 in Madrid to support customers using a integral card issuing and embedded finance solution. You will handle onboarding and day-to-day product usage, resolve queries and escalate complex cases to L2/L3 as needed.
In this fast-growing fintech environment, you will work with cross-functional teams, contribute to FAQs and onboarding materials, and help improve customer experience by tracking response and resolution times and
📌 Fintech Card (Madrid)
🏢 Uplift People Consulting
📍 Madrid
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