ABOUT GETNET

Getnet Platforms is part of Santander Payment Solutions and brings together a set of key platforms within Santander’s integral payments technology ecosystem. It includes software-as-a-service capabilities across the entire payments value chain, such as account-to-account processing, FX, SWIFT connectivity, fraud management and card processing infrastructure.

It enables financial institutions, non-bank financial institutions (NBFIs) and payment service providers (PSPs) to operate, scale and evolve their payment capabilities across multiple rails, markets and regulatory environments, without the need to rebuild their core systems.

Proven at scale, including within Santander itself, these platforms provide a modular foundation that complements Getnet’s global payment capabilities to support client growth through payments.

WHY JOIN OUR TEAM

If you want to shape the future of financial solutions, this is the place

At Getnet Platforms, your work connects to something bigger, creating a real impact across global teams and markets for our clients and communities.

Our people are our greatest strength. We combine growth opportunities, strong team connections, and a culture that supports your well-being and sense of belonging, so you can develop, contribute, and feel valued. With flexibility and autonomy built into how we work, you’ll have the space to focus, collaborate, and perform at your best.

Here, your impact matters, your growth is supported, and your experience is designed to help you thrive.

WHAT YOU’LL DO





The Product Operations Lead will act as the Portfolio Control Tower for Product Management within Getnet Platforms - Payments Hub. This role is responsible for ensuring strategic alignment, portfolio governance discipline, operational excellence, and financial transparency across the organization.

Operating within Getnet Platforms governance standards, the role will own & reinforce Product Lifecycle Management (PLCM3: product, processes and knowledge) as well as its adherence, optimization of quarterly planning processes, delivery predictability, enable fact-based decision making in prioritization, ensure compliance with tollgates and reporting frameworks.

WHAT WE’RE LOOKING FOR

We are in search of a Product Operations Lead to join our team in TBD, with the following qualifications and background:

Key Responsibilities :

1. Operational excellence & methodology :

- Standardize and reinforce Product Management methodologies and governance processes.
- Ensure backlog hygiene and initiative traceability (e.g., Jira governance).
- Monitor delivery predictability metrics and roadmap adherence.
- Identify bottlenecks, risks, and mitigation actions across domains.
- Ensure compliance with internal tollgates (Sign off / Design Authority / Risk Authority).
- Close process gaps in prioritization, UAT phase methodology,



documentation, and system integrations.

1. Cross-Functional Governance & Alignment

- Partner closely with Product Domain Leads, CTO, Finance, Risk & Compliance, CISO, Strategy, and Professional Services.
- Manage interdependencies across initiatives and domains across the organization with stakeholders.
- Establish and maintain a clear RACI model aligned with Product Management governance standards.
- Ensure regulatory-driven initiatives are embedded within planning and portfolio tracking.

1. Portfolio Strategy & Governance

- Own and reinforce the Product Lifecycle Management framework (PLCM3) across Payments Hub.
- Enable structured portfolio prioritization (impact, effort, risk, regulatory constraints).
- Optimize quarterly planning and initiative sequencing across Core and Local domains.
- Facilitate capacity allocation analysis (Growth / Run / Regulatory).
- Contribute in the governance of Core vs Local development alignment to avoid duplication and inefficiencies.
- Ensure set up and compliance with reporting requirements and Product Forums governance as the company maturing.

1. Performance and financial transparency :

- Provide cost-per-transaction transparency across products and payment rails.
- Lead volume analytics and transaction tracking across producers and consumers.
- Enable product P&L; visibility in partnership with Finance and CTO.
- Contribute in the monitoring of tech debt, development efficiency, and optimization opportunities.
- Facilitate & optimize capacity allocation as

📌 Product Operations Lead (Boadilla del Monte)
🏢 Getnet Europe
📍 Boadilla del Monte