La Bottega di Filippo, our Italian trattoria in the heart of Donostia–San Sebastián, is looking for a Head of Restaurant Service to join our team. We are seeking an experienced hospitality professional with strong organizational skills, a hands‑on approach and a genuine passion for delivering warm, attentive and authentic service. The adecuado candidate will oversee daily dining room operations, coordinate the service team and support the smooth running of the restaurant, including order management and stock coordination.

A day in the life

As Head of Restaurant Service at La Bottega di Filippo, you'll play a key role in ensuring the smooth running of our daily operations and creating a welcoming experience for every guest. Working closely with the Restaurant Manager and the wider team, you'll coordinate the dining room, support and guide the service team, and ensure that every service reflects the warmth and conviviality of a traditional Italian trattoria. From organizing daily service and managing orders to monitoring stock and anticipating operational needs, you'll combine hands‑on leadership with a strong attention to detail. You'll help foster a collaborative team environment where quality, authenticity and genuine hospitality are at the heart of everything we do

Responsibilities

- Coordinate and oversee daily restaurant service, ensuring smooth and efficient operations
- Organize and support the Front of House team throughout service, promoting teamwork and clear communication
- Ensure guests receive warm, attentive and professional service in line with the restaurant's philosophy




- Manage supplier orders and coordinate stock replenishment according to the restaurant's operational needs
- Monitor stock levels and communicate purchasing requirements to ensure product availability
- Coordinate with the kitchen and Restaurant Manager to maintain an efficient workflow between the dining room and kitchen
- Ensure the dining room is properly prepared and maintained throughout service
- Support team members, helping maintain service standards and resolve day-to-day operational issues
- Contribute to a positive, respectful and collaborative working environment
- Identify opportunities to improve daily operations and the overall guest experience

Must have

- Previous experience in restaurant service, with experience coordinating or supervising a Front of House team
- Strong organizational skills and the ability to oversee daily service operations
- Strong communication, teamwork and problem-solving skills
- A proactive, hands‑on approach and a strong sense of responsibility
- Ability to work in a fast‑paced environment while maintaining service quality and operational efficiency

Nice to have

- Previous experience in a similar supervisory role, such as Head Waiter, Head of Restaurant Service or Assistant Restaurant Manager
- Experience with inventory control, supplier coordination and cost awareness
- Good command of English; additional languages are a plus
- Interest in long‑term professional growth within an established restaurant group

Benefits

- Staff meals
- Uniform provided
- Paid vacation

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📌 Head of Restaurant Service (San Sebastián)
🏢 Paulo Airaudo Group
📍 San Sebastián