¿Do you dare to lead the digital transformation to create a more sustainable world? Schneider Electric
- We are your Energy Technology Partner. We electrify, automate, and digitalize every industry, business, and home, driving efficiency and sustainability for all. At Schneider Electric, our values – IMPACT (Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork) – are the foundation of everything we do. Becoming an Impact Maker means turning sustainability ambitions into actions at the intersection of automation, electrification, and digitization. Are you ready to lead the digital transformation to create a more sustainable world? If you are up to challenge your creativity and make an impact, we are excited to welcomeyou Team Context The Cash Collection team is part of the Credit & Cash Management organization within Schneider Electric Iberia. The team is responsible for maximizing cash generation, reducing overdue receivables, mitigating credit risk, and supporting the company's financial performance through effective Accounts Receivable management. The team works in close collaboration with Sales, Customer Care Center, Finance, Legal, Credit Management, and external customers to ensure timely payment, resolution of disputes, and reduction of aged debt. The environment is dynamic, customer-facing, and highly focused on results, requiring strong communication, negotiation, and problem-solving capabilities. Role Overview The Cash Collector is responsible for managing and collecting outstanding customer receivables while maintaining strong customer relationships and protecting Schneider Electric's financial interests. This role goes beyond payment chasing. It requires a proactive professional capable of identifying root causes of non-payment, coordinating cross-functional stakeholders, resolving disputes, managing escalations,



and negotiating effective solutions that accelerate cash collection while preserving customer satisfaction. Success in this position depends on the ability to influence, challenge constructively, manage conflicts, and take ownership until issues are fully resolved.

Key Responsibilities
Cash Collection & Portfolio Management
* Manage a portfolio of customers and ensure overdue invoices are collected within agreed payment terms.
* Monitor Accounts Receivable balances, aging reports, and collection performance indicators.
* Prioritize collection efforts based on risk exposure, overdue status, and business impact.
* Drive cash generation and support company cash flow objectives. Dispute & Conflict Resolution
* Investigate and resolve payment disputes by coordinating with internal and external stakeholders.
* Act as the main point of contact for escalated collection cases.
* Challenge customer objections when necessary while maintaining a professional and collaborative relationship.
* Facilitate solutions that unblock payments and reduce aged debt. Customer Relationship Management
* Build strong relationships with customers' finance, procurement, and accounts payable teams.
* Conduct negotiation calls, collection reviews, and escalation meetings.
* Promote payment commitments and ensure follow-up until final resolution.
* Balance customer satisfaction with Schneider Electric's cash and risk objectives.



Risk Management
* Identify customers with increasing payment risk or deteriorating payment behavior.
* Escalate critical situations such as potential Bad Debt, insolvency proceedings, legal disputes, or significant overdue balances.
* Support credit risk mitigation actions and collection strategy decisions. Cross-Functional Collaboration
* Work closely with Sales, Customer Care, Finance, Credit Management, Legal, and Shared Services teams.
* Ensure rapid resolution of operational issues blocking payment.
* Participate in aging reviews, collection committees, and performance reviews. Continuous Improvement
* Identify recurring root causes of late payment and propose corrective actions.
* Contribute to process improvements, automation initiatives, and best practice sharing.
* Support the achievement of DSO, overdue debt, bad debt, and cash collection targets. Education & Experience Education
* Degree in Finance, Accounting, Business Administration, or equivalent Desired Experience
* 3-5+ years of experience in Cash Collection, Accounts Receivable, Credit Management, or Order-to-Cash environments.
* Experience managing medium to large customer portfolios.
* Experience handling complex disputes and escalated customer situations.
* Experience in a B2B environment.
* Experience collaborating with Sales, Finance, Customer Service, Legal and Credit teams. Skills
* Strong Finance and Accounting expertise
* Knowledge of performance management and reporting processes
* Understanding of ERP systems (SAP, Oracle (Preferred)).
* Strong analytical and problem-solving capabilities
* Change management and process improvement mindset
* Excellent communication and stakeholder management skills
* Ability to w

📌 Cash Collector Analyst (Cataluña)
🏢 Schneider Electric
📍 Cataluña