HIRING: Customer Service Representative Language: Finnish
Location:
Málaga, Spain | Work Model: On-site Start date: 01/11/2026 I am looking for a Finnish-speaking Customer Service Representative to support customers of well-known fashion brands. The role involves handling customer inquiries via phone, email, chat, and other communication channels, resolving issues, providing product and service information, and ensuring a positive customer experience. You will also document customer interactions, meet service-level targets, and escalating complex cases when necessary.
Requirements:
Fluent or bilingual proficiency in Finnish. Advanced English or Spanish. Excellent communication, active listening, and customer service skills.
Ability to manage inquiries from initial contact through resolution. Strong problem-solving skills, adaptability, and attention to detail. Ability to follow established procedures and meet service-level agreements. .
Full-time, 39 hours per week. Permanent contract. Paid training, Career development opportunities, specialized courses, and language classes. Access to free learning and leadership development programs. Rotating shifts Monday to Sunday, between 08:00 and 19:00. On-site work in Málaga, Spain. Documentation EU Passport or Valid work authorisation for Spain. #J-18808-Ljbffr