Fashion Support Consultant (Spanish speaking) - Onsite - LE02

Ready to join an innovative and fast-growing team? We’re a global leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world’s most recognized brands - the ones you use every day - helping them grow through technology and integrated solutions.

Step into a Game-Changing Career

Ready to join an innovative and fast-growing team? We’re a general leader in technology and services, powering the brands of the future.

Career Growth and Personal Development

This is your chance to grow, learn, and build meaningful connections. We provide comprehensive training, access to the latest tools, and continuous support to help you succeed and progress in your career.

What You Will Do in This Role

- Handle incoming customer interactions via phone, email, and other channels, ensuring a high-quality service experience
- Accurately log all interactions and provide timely solutions in line with service level agreements (SLAs)
- Maintain up-to-date knowledge of products, services, and systems
- Identify and elevate complex cases when needed to ensure effective resolution

Your Qualifications

We welcome people from diverse backgrounds who are curious, motivated, and eager to learn. If you are passionate about helping others and delivering excellent customer experiences, you will thrive with us.

- Are bilingual or proficient in Spanish with an advanced level of English
- Have a good understanding of IT platforms, equipment, and applications (Windows, MS Office, internet settings)
- Feel comfortable working in a customer service environment
- Have strong customer care skills,



including active listening and problem-solving
- Take ownership of customer requests and follow them through to resolution or escalation

Don’t meet every requirement? No problem. We’re committed to building a diverse, inclusive, and authentic workplace.

What’s in It for You

We go beyond expectations by creating experiences that truly stand out. That’s why we invest in our people, technology, and future - including yours. In this role, you’ll benefit from:

- Full-time (39 hours/week) fixed-term contract, Monday to Friday (09:00-18:00)
- Salary of €19.623,94 gross/year + up to €1.200 gross/year in bonus
- Office located in Barcelona
- Referral bonus opportunities
- Fully paid training on the company and your project
- Career development programs and specialized courses

Be Your Best Version

At Concentrix, we invest in our people because we know that when you thrive, our clients and their customers do too.

Company Overview

Mission: Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered,



intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who design brand-defining experiences. The technologists & engineers who build smarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.

Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

R Location: ESP Barcelona - C/ de la Selva de Mar, 129

Language Requirements: English, Spanish (Required)

Time Type: Full time

Concentrix CVG Corporation is an EEO/AA/M/F

📌 Fashion Support Consultant (Barcelona)
🏢 Concentrix Spain Business Process Outsourcing S.L.U.
📍 Barcelona