Experteer Overview
In this role you will collaborate with internal teams to shape strategies and drive merchant growth. You will own the sales cycle from prospecting to close and act as a trusted advisor to merchants, aligning PayPal solutions with their goals. You’ll influence processes to improve quality and outcomes, and manage ongoing onboarding and partnerships at scale. This is an opportunity to impact PayPal’s mission by delivering value to merchants and expanding cross-border commerce.

Compensaciones / Beneficios
• Pursue new business through strategic prospecting and drive the sales cycle from prospecting to close
• Build and nurture relationships with key decision-makers as a trusted advisor during the initial sales cycle
• Analyze customer needs via discovery, articulate value, and develop tailored strategies with solutions architects
• Deliver customized presentations, proposals, and provide subject-matter expertise to advance opportunities
• Negotiate and close complex contracts, define scope, timeline, pricing, and onboarding
• Develop and execute account strategies aligned with PayPal's vision to deliver long-term merchant value
• Drive revenue retention, upsell, and cross-sell while meeting quotas and KPIs
• Negotiate and manage complex commercial terms to achieve mutual outcomes
• Monitor and enhance account health, identify risks and ensure merchant satisfaction
• Oversee merchant operations, onboarding, integration, and customer experience




• Anticipate future merchant needs through insights and executive alignment
• Build and maintain strategic merchant relationships and align goals with PayPal solutions
• Coordinate cross-functional teams to deliver results per account plans and expectations
• Collaborate with internal teams to manage pipelines, forecast revenue, and report sales activity
• Leverage competitive insights to refine strategies and influence PayPal initiatives
• Foster collaboration, adaptability, and continuous learning within the team

Responsabilidades
• 3+ years of relevant experience with a Bachelor’s degree or equivalent
• Experience in account management, client success, or sales in payments/tech/fintech
• Strong knowledge of the payments industry, market trends, and merchant needs
• Proven track record in growing accounts, achieving quotas, and driving retention
• Ability to build senior-level relationships and act as a trusted advisor
• Experience collaborating with product, engineering, and operations to deliver customer experiences
• Exceptional communication and negotiation skills with complex deal experience
• Analytical and strategic thinker with ability to identify growth opportunities
• Proficient in using CRM tools (e.g., Salesforce) to manage pipelines and forecast

Requisitos principales
• hybrid work model (3 days in office)
• generous paid time off
• healthcare coverage for you and family
• financial security resources
• mental health support
• versátil work culture

📌 Account Manager, Large Enterprise Commercial (Madrid)
🏢 Paypal
📍 Madrid