Experteer Overview
In this role you will manage the post-sale lifecycle for Factorial’s strategic partner ecosystem, focusing on retention, growth, and governance. You’ll design scalable partnership playbooks and coordinate across Sales, Customer Success, Product, and Finance to deliver a seamless partner experience. You will build and deepen executive-to-daily collaboration with large resellers and tech players, driving multi-year value and expansions. This is a chance to shape how high-impact partners scale with a cross-functional, outcome-oriented approach. You’ll join a fast-growing, collaborative team that values ownership and concrete results.

Compensaciones / Incentivos
• Own account health and growth across strategic partner accounts, including renewal and expansion
• Build and deepen strategic partner relationships from executive alignment to daily collaboration
• Lead post-sales operations: onboarding, feature adoption, escalations, and renewals
• Coordinate cross-functionally with Sales, Customer Success, Product, and Finance to ensure a seamless partner experience
• Design scalable governance models, playbooks, and rituals to scale partnerships
• Run joint business planning with partners to set targets and campaigns and drive commitments




• Lead proactive contract negotiations for plan upgrades, renewals, and discounts across portfolios
• Identify expansion opportunities (upsell/cross-sell) within client bases and coach partners to execute
• Create reusable enablement tools (templates, playbooks, frameworks) to improve partner and client experience
• Orchestrate internal resources (Sales, Product, Marketing, Partner Development) to support partner needs
• Demonstrate strong post-sales account management experience and partner development capabilities

Responsabilidades
• strong experience in post-sales account management, customer success, or partner development
• ability to conduct strategic sessions with partners and drive actionable commitments
• proactive contract negotiation and renewal management
• experience coordinating cross-functional teams to deliver partner success
• focus on building scalable processes and governance for partnerships

Requisitos principales
• Competitive ESOP plan
• High growth, multicultural environment
• Wellhub health benefits
• Alan private health insurance
• Cobee expense savings
• Language classes

📌 Partner Account Manager & Business Development - Italian Mar (Barcelona)
🏢 Factorial Hr
📍 Barcelona