Overview

WELCOME TO SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

ABOUT THE ROLE AND THE TEAM

Achieve the strategic, financial and customer satisfaction objectives for the given product(s). As a Product Manager in the Total Airport Management portfolio you will develop data-led solutions for Airports and the wider Aviation eco-system. You will identify and qualify opportunities, and own the subsequent delivery roadmaps in the context of the Total Airport Management Program, shaping revenue and profit growth in line with SITA’s strategic plans, and managing performance of the product lines throughout the full life cycle.

WHAT YOU WILL DO

● Product Long‐ & Short‐Term Roadmap. Develop and drive a clear product roadmap for airport/operations use cases, balancing short-term delivery with longer-term strategic goals and agreed operational/platform KPIs, securing buy-in from internal and external stakeholders.

● Product Lifecycle & Performance Management. Own and run the full lifecycle of the product(s) from concept and discovery through launch, scale and retirement, including integration with the wider Total Airport Management Portfolio. Develop operational, platform and customer metrics (e.g. performance, availability, incident trends, NPS/CSAT) to guide prioritisation and lifecycle decisions.

● Stakeholder Management. Build strong relationships with airport customers, internal product/engineering teams and other stakeholders, aligning priorities, communicating progress and resolving conflicts.

● Product Discovery & Requirements Management. Lead discovery and translate customer and operational needs into clear,



prioritised requirements and user stories for delivery teams, covering both functional and non-functional aspects.

● Squad Mission, Backlog & Execution Leadership. Translate product vision and roadmap into clear quarterly and sprint goals for the product squad(s), provide day-to-day leadership to cross-functional members (engineering, design, QA, DevOps), and own backlog prioritisation to align with business value, customer needs and technical constraints.

● Customer- & Data-Led Delivery & Improvement. Embed customer insights, usage data and feedback loops into squad decision-making, fostering a culture of experimentation, continuous improvement and modern Agile/DevOps practices.

● Alignment Between Product Strategy and Technical Implementation. Work closely with the Senior Architect and platform/vendor leads to balance product ambitions with technical feasibility, debt management and platform evolution.

● Service Management & Operational Readiness. Work with service and operations teams to define SLAs and support models, ensuring the product(s) are reliable, performant and supportable in live airport environments.

● Product Marketing, Go-to-Market & Pre-Sales Support. Partner with product marketing and sales to shape value propositions, positioning and go-to-market plans, and support pre-sales, customer engagements, events and bids as required.

● Supplier, Risk, Dependency & Release Management. Manage key vendor and partner relationships where third-party components are part of the platform, identify and mitigate delivery risks and cross-team dependencies, and coordinate release planning with operations, service readiness, support and marketing to ensure smooth deployment and adoption of new digital features.

Qualifications

ABOUT YOUR SKILLS:

- 5+ years of experience as a Product Manager or similar product roles in a integral business environment and within a technology solutions-based business.
- At least Bachelor’s degree level or equivalent in a technical, business or marketing discipline.



Master’s degree preferred
- Innovation Skills and a track record of significant experience in defining market requirements and functional specifications.
- Very good understanding of the latest trends and innovations within the air transport industry and relevant technology areas.
- A demonstrated track record of success in delivering lasting results.

WHAT WE OFFER

We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. ? Flex Week: Work from home up to 2 days/week (depending on your team's needs)

⏰ Flex Day: Make your workday suit your life and plans.

? Flex-Location: Take up to 30 days a year to work from any location in the world.

? Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

? Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities.

Your development journey is supported every step of the way.

? Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

Starting Salary / Compensation

Salary / Compensation Note

Hidden (-999)

Starting Salary / Compensation

Salary / Compensation Note

Hidden (-999)

📌 Product Manager (Barcelona)
🏢 SITA Switzerland
📍 Barcelona