Who we are:

CIEE is a nonprofit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations through study abroad and international exchange experiences that help people develop skills for living in a globally interdependent and culturally diverse world.

Why work with us:

- You will change the world . CIEE builds bridges between different people, different countries, and different cultures. We help young people participate in high-quality international exchange and study abroad programs that bring the world together. We change lives, our alumni change the world. Be part of the change!
- You will be part of a fast-paced, international, diverse, and collaborative team of professionals. CIEE operates the largest nonprofit network of study abroad locations, with facilities and staff in almost 30 countries. Additionally, we help international participants from over 130 countries come to the USA each year. Committed to excellence and solving whatever problem the world throws at them, CIEE professionals work on international teams, and are dedicated to advancing our 75-year-old mission to make the world a more peaceful place.

Who you are: The Receptionist is the first point of contact for students, visitors, staff, suppliers, and partners at the Barcelona campus. You will provide a welcoming, professional, and efficient front-desk service while supporting the smooth day-to-day operation of the campus. The role combines customer service, administration, facilities coordination, and practical support for Student Life medical services.

- Front desk & customer service: Welcome students and visitors, respond to general enquiries, direct requests to the appropriate team, and maintain a professional reception area.

- Telephone, email & access management:



Answer and route calls and shared-inbox messages, manage visitor access, issue visitor badges when required, and follow campus security procedures.

- Student support: Provide first-line practical information to students, identify urgent or sensitive matters, and escalate them promptly to the relevant Student Life colleague.

- Mail, couriers & deliveries: Receive, record, sort, and distribute post, parcels, and courier deliveries.

- Room & appointment coordination: Support meeting-room bookings, prepare spaces, coordinate appointments, and help ensure shared areas are ready for daily use.

- Administrative support: Maintain front-desk records, update contact lists and logs, scan and file documents, support invoice administration, and assist with other routine office tasks.

- Supplies & inventory: Monitor reception and office supplies, report low stock, support orders, and help track keys, badges, equipment, and other shared assets.

- Facilities coordination: Report maintenance or cleaning issues, to the Campus Manager.

- Events & logistics: Support student, academic, and corporate events through registration, room preparation, signage, catering coordination, and on-site assistance.

- Health, Safety & Emergency Procedures : Follow health, safety, safeguarding, and emergency procedures; communicate incidents promptly; and support evacuations or first-response actions within the scope of your training.





Provide support to students when required with medical appointments.

- Other areas: Provide support with all tasks related to the Student Life department when required.

What you’ll bring:

- Strong customer service orientation and a friendly, professional approach.
- Desirable professional training in Hospitality Management, Tourism, Administration or Ciclo Formativo Grado Superior.

- Excellent oral, written, and interpersonal communication skills in Spanish, English and Catalan.
- Ability to organize priorities, manage several requests at once, and remain composed in a busy international environment.
- Confidence using Microsoft Office, including Outlook, Word, Excel, and Teams.

Previous experience with Salesforce or visitor-management systems is desirable.

- Demonstrated integrity, self-motivation, and a proactive, “can-do” attitude.
- Ability to embrace CIEE’s Core Values (Excellence, Integrity, Respect, Inclusion and Problem Solving) and culture.

- Demonstrated commitment to diversity, equity, and inclusion.
- Criminal certificate that authorizes you to work with minors.
- Available to work on a few weekends around the year.

What we offer?

- Salary: according to experience & skills
- The opportunity to work at a dynamic, multi-national company based in one of Europe’s most exciting cities.

- A wonderful workplace -- full of action, fun-loving colleagues, and lots of students!
- The chance to learn in your role with the potential for future growth.
- An agreed schedule aligned with campus opening hours, and front-desk coverage needs, with Friday afternoons off.

- 27+ vacation days.
- This contract is initially offered as temporary, with the option to become permanent after the initial 6-month period.

📌 Recepcionista (Barcelona)
🏢 CIEE Barcelona
📍 Barcelona