Permanent Position | Start Date: As Soon As Possible

Are you passionate about hospitality, customer service, and creating memorable experiences?

At Camplus Barcelona Poblenou , we’re looking for an enthusiastic, proactive, and service-oriented Receptionist to join our team.

Camplus is more than just student accommodation. We create welcoming, international communities where students from around the world can live, connect, and make the most of their university experience.

As a Receptionist, you’ll be at the heart of our residence, playing a key role in delivering an exceptional experience to our residents while supporting the daily operations and commercial performance of the property.

Key Responsibilities

Resident Experience & Customer Service

- Welcome residents, visitors, and guests, ensuring a friendly, professional, and positive experience.
- Act as the main point of contact for residents, handling enquiries, requests, and complaints efficiently and professionally.
- Build strong relationships with residents, contributing to their satisfaction and overall experience.
- Support the organisation of community activities and initiatives that enhance student life.

Reception & Daily Operations

- Manage daily reception activities, including check-ins, check-outs, room allocations, and administrative procedures.
- Handle reservations, payments, invoicing, and resident documentation.
- Coordinate maintenance and housekeeping requests to ensure the residence operates smoothly.
- Manage access cards, visitor registration, parcels, and general building security procedures.
- Maintain accurate resident records and ensure compliance with internal policies and procedures.

Sales & Commercial Support





- Respond to accommodation enquiries and provide information about room types, services, and availability.
- Conduct property tours and room viewings for prospective residents and their families.
- Support the reservations process, converting enquiries into bookings.
- Identify opportunities to improve resident satisfaction, retention, and occupancy.
- Collaborate with the Residence Manager and other departments to achieve operational and commercial objectives.

What We’re Looking For

- English: Minimum B2 level.
- Excellent communication and interpersonal skills.
- A positive, proactive, and solution-oriented attitude.
- Strong organisational skills and attention to detail.
- Ability to multitask and work effectively in a dynamic, international environment.
- A genuine passion for hospitality, customer service, and working with people.
- Previous experience in hospitality, student accommodation, reception, or customer service is highly valued.
- Comfortable using digital tools, reservation systems, and Microsoft Office.

Position Details

Location: Camplus Barcelona Poblenou

Contract Type: Permanent

Start Date: As soon as possible

Working Hours: 30 hours per week, Monday to Friday (afternoon shifts)

Salary Range: €12,000–€16,000 gross per year

Why Join Camplus?

At Camplus, you’ll be part of a dynamic, international environment where hospitality, teamwork, and community are at the heart of everything we do.

You’ll have the opportunity to contribute to the growth and success of our Barcelona residence, connect with students from around the world, and play a key role in creating an exceptional living experience.

Interested in joining our team?

- We’d love to hear from you!

📌 Receptionist and Sales Specialist (Barcelona)
🏢 Camplus
📍 Barcelona