Experteer Overview
In this role you will manage a portfolio of small-to-mid sized customers in Bilbao, acting as a strategic partner to optimize their supply chains. You’ll build trusted on-site relationships through regular face-to-face engagement and business reviews, driving growth and delivering tailored logistics solutions. Collaboration with Sales, Operations, and Product teams will ensure high-value outcomes and strong customer satisfaction. The position emphasizes local presence, proactive service, and ongoing relationship expansion.

Compensaciones / Incentivos
• Manage and grow a Bilbao-region portfolio of small to mid-sized accounts
• Maintain strong relationships via on-site visits and face-to-face engagement
• Serve as primary customer contact ensuring responsive service
• Conduct business reviews and strategic meetings to strengthen partnerships
• Identify opportunities to expand logistics solutions within existing accounts




• Collaborate with Sales, Operations, and Product teams to deliver solutions
• Analyze performance data to identify improvements and support decisions
• Navigate challenging conversations professionally and articulate mutual solutions
• Act as the voice of the customer internally to align priorities
• Travel ~30% to customer sites to maintain local presence

Responsabilidades
• Minimum 5 years in Account Management, Customer Service, Sales, or a customer-facing role in logistics or freight forwarding
• Strong CRM and communication skills
• Experience conducting business reviews and customer presentations, handling difficult conversations
• Fluent in Spanish and English
• Ability to travel locally ~30% of time

Requisitos principales
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📌 Account Manager (Bilbao)
🏢 C.H. Robinson Int.
📍 Bilbao