Client Service Risk Manager - Change Management (Madrid)

Client Service Risk Manager - Change Management (Madrid)

22 oct
|
McKinsey u0026
|
Madrid

22 oct

McKinsey u0026

Madrid

Experteer Overview
In this role you drive change programs at the intersection of risk, technology, and organizational culture. You will shape and implement strategies to raise awareness and embed behavioral change across cross-functional teams. You’ll partner with risk, technology, and other experts to ensure compliant, impactful product delivery for clients and the firm. This is a high-impact, globally connected role that blends leadership, coaching, and hands-on program delivery in a fast-paced environment.

Compensaciones / Beneficios
• Lead and shape change programs spanning design, process redesign, communications, learning, and impact measurement
• Drive integrated change across Risk, Technology, and other functions to embed behaviors and accountability
• Collaborate with subject matter experts and senior stakeholders to align risk management and technology delivery with firm standards
• Coach and empower team members to achieve development goals and project outcomes
• Manage multiple projects across ambiguous environments with clear scopes, milestones, and escalation as needed
• Support and guide governance, metrics definition, and risk communication to leadership




• Be a trusted partner to leadership on technology risk, AI, and data management policy implementation
• Embed ethical and compliant practices while delivering technology-enabled client impact

Responsabilidades
• 6+ years of experience in managing complex risk and/or change or transformation programs
• Proven track record in risk management, change strategy and implementation, AI or data management policies
• Ability to lead multiple projects and collaborate with diverse stakeholders
• Strong communication skills, with ability to tailor messaging for different audiences
• Experience engaging with senior leaders across levels
• People leadership experience with a focus on accountability and inclusive culture
• Ability to operate in ambiguous situations with clear scopes, milestones, and resource needs
• Ability to define and monitor progress metrics and communicate risks

Requisitos principales
• competitiveSalary
• comprehensive benefits package
• mentorship and learning programs
• general exposure and diverse workforce
• high-performance culture
• career development opportunities

📌 Client Service Risk Manager - Change Management (Madrid)
🏢 McKinsey u0026
📍 Madrid

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