Experteer Overview
As a KYC Analyst at Satispay, you will support seamless consumer onboarding while enforcing risk controls and regulatory compliance. You’ll balance due diligence with a user-friendly experience, ensuring identity verification and documentation are handled efficiently. Your work will involve high-volume, metrics-driven processes and escalation of high-risk cases to the FinCrime team. You’ll help refresh and re-verify information as triggers occur, using country-specific knowledge to confirm authenticity. This is a hands-on role in a fast-growing fintech that values rapid, compliant growth.

Compensaciones / Incentivos
• Conduct due diligence and verify identity documents to enable onboarding
• Hit productivity, quality, and SLA targets while processing a daily case queue
• Assess customer profiles, identify red flags, and escalate high-risk cases to FinCrime




• Assist customers via email during verification and activation to ensure a smooth experience
• Perform periodic reviews and re-verifications when risk triggers occur
• Triage screening results (PEPs, sanctions, adverse media) to minimize false positives

Responsabilidades
• At least 1 year of experience in a similar KYC/fincrime or high-volume customer support role
• Experience in a startup or financial sector preferred
• Direct experience or training in AML/KYC procedures
• Fluent in English; Italian a plus

Requisitos principales
• Private health insurance
• Stock Option Plan
• Relocation support
• Mental health support
• Flexible working hours
• Unlimited PTO

📌 KYC Analyst (Barcelona)
🏢 Satispay
📍 Barcelona