Fourvenues is a tech platform born from within the entertainment industry, which gives it a first-hand understanding of what venues actually need to run their business.

The platform brings everything under one roof: online ticket sales, guest list management, VIP reservations, a fully integrated POS system for the bar and box office, real-time capacity tracking, and a built-in CRM to truly understand your audience.

What makes it stand out is how it connects all these touchpoints, from the moment someone buys a ticket to what they spend at the bar, generating cross-referenced data that lets owners see exactly which events perform best, which customer profiles spend the most, which promoters actually deliver, and where money is being left on the table.

The result: smarter decisions, less manual work, tighter control over the business, and a smoother experience for both staff and guests.

We are looking for a VP of Operations to take full ownership of Fourvenues operational engine. This role will be responsible for designing, scaling and optimizing all core operational functions, ensuring alignment across departments and countries. This is a high-impact, highly transversal role with a clear growth opportunity. If you are eager to make a significant mark on your career and want to join a high-growth company, we want to meet you

Report to: CEO What You’ll Be Doing...

The VP of Operations is a key position to drive the company’s Operational Engine. The right candidate must be able to design the operational strategy, oversee its execution, and provide the leadership and coaching for the team to consistently deliver outstanding results.

Operational Ownership





Own and scale all operational areas across the company:

- Post-sales operations & support optimisation
- Implementations (festivals, POS, phased rollouts)
- Procurement (internal & hardware resale)
- Finance operations (KPIs, margins, cost control)
- Tech integrations
- Internal operations
- Act as the main owner of end-to-end operational performance.

Process, KPIs & Data
- Design, implement and own company-wide operational KPIs.
- Ensure reliable, timely and actionable data for decision-making.
- Work closely with the Data team to build scalable reporting models.
- Identify inefficiencies, misalignments and bottlenecks across teams and countries.

Team and Culture
- Lead, coach and develop the different teams within Operations
- Define and implement the optimal structure for each area
- Recruit and train key and specialised talent when needed
- Foster a high performing culture that combines clear expectations with encouragement and coaching

Cross-Functional Leadership
- Ensure alignment across Product, Tech, Sales, Post-sales, Marketing and Finance.
- Coordinate international operations, ensuring consistency while allowing local adaptation.
- Act as a unifying layer between strategy and execution.

Strategic Support & Growth
- Identify and validate new business opportunities.




- Support strategic projects with key clients requiring complex, phased implementations.
- Participate in strategic decision-making with strong ownership mindset.

Reporting & Decision-Making
- Reports directly to the CEO
- Full ownership over operations, with validation on high-impact decisions.
- Strong autonomy with accountability for outcomes.

What we need from you...
- Senior experience in Operations / Business Operations in SaaS B2B.
- Strong analytical mindset with hands-on data & KPI ownership.
- Proven experience designing processes from scratch and scaling them.
- Strong business acumen and understanding of SaaS economics.
- Ability to lead, coach and develop multiple small teams with limited middle management.

We Value...
- Experience in multi-country or international environments.
- Background close to ticketing, events, POS or high-volume transaction businesses.
- Experience scaling operations in high-growth environments.
- Focused on creating a high performing culture grounded in collaboration, ownership, and continuous improvement.
- Strong ability to lead the pragmatic adoption of AI across operational workflows, integrating automation and AI-driven tools into day-to-day processes to improve efficiency, visibility, decision-making, and operational scalability where they create tangible business impact.

Personal Skills
- Proactivity to anticipate needs and act autonomously
- Flexibility and adaptability in dynamic environments
- Collaborative spirit and ability to work effectively as part of a team.
- Growth mindset and in

📌 Global Operations Vp: Scale, Align (Alboraya)
🏢 Fourvenues
📍 Alboraya