Job Description

What you’ll do…

- Supporting the daily tasks of the Revenue team, learning how pricing and distribution decisions are made.
- Receive and manage new bookings, modifications, and cancellations in a clear and professional manner.
- Accurately input booking details into the Property Management System, ensuring correct dates, rates, and guest preferences.
- Draft and send confirmation emails, vouchers, and cancellation policies in a timely manner.
- Record and follow up on specific preferences such as bed types, connecting rooms, or other individual needs.
- Verify real-time availability and apply appropriate rates based on segments (corporate, FIT, groups, etc.).
- Share relevant information with front office, housekeeping, and other teams to ensure a seamless guest experience.
- Assist in managing room blocks, rooming lists, and special conditions for groups or tour operators.
- Gain hands-on experience with PMS, channel managers, booking engines, and other essential reservation platforms.

📌 Reservation Internship (Ibiza)
🏢 Hyde
📍 Ibiza