Portuguese Speaking Video Streaming Customer Experts About Mercier Consultancy Group Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading organizations across the globe. We pride ourselves on providing bespoke career opportunities, ensuring our candidates find success in dynamic, international environments.

Job Overview We are seeking dedicated professionals for the Portuguese Speaking Video Streaming Customer Experts position in Greece, designed for individuals passionate about entertainment technology. Join our prestigious partner in the streaming platforms industry, where you will provide high-quality support to users navigating the latest digital content trends.

Key Responsibilities

Deliver exceptional customer support to subscribers of a world-leading streaming platform

Assist users with technical troubleshooting related to video streaming quality, app functionality, and device connectivity

Manage billing inquiries, subscription plan adjustments, and account management queries with efficiency

Provide personalized recommendations for content to enhance the user viewing experience

Document customer interactions accurately within the internal database to ensure seamless service continuity

Collaborate with cross-functional teams to resolve complex technical issues within the streaming industry ecosystem

Maintain a deep understanding of the platform's features, updates, and content library

Requirements

Native or fluent Portuguese (spoken and written) skills are mandatory

Valid EU passport (required for all Portuguese-speaking jobs in our international network)

Passion for the streaming industry and digital media entertainment





Excellent communication skills and a customer-centric mindset

Ability to work in a remote setting while maintaining high performance and engagement

Fluency in English is highly desirable to facilitate communication within our diverse team

Benefits What We Offer

Competitive Monthly Salary package

2 Extra Salaries Per Year (13th and 14th salary benefits)

Monthly Performance Bonus to reward your dedication and success

Fully Paid Relocation Package (including flight, pre-paid transfer, and hotel accommodation)

Fully Paid Training program to ensure you are an expert in the streaming industry

Comprehensive Health Insurance and additional corporate benefits

The opportunity to build a career through one of the most sought-after Portuguese-speaking jobs in Greece

Life in Greece Embrace a life-changing move to Greece, a land where ancient history meets a modern, vibrant lifestyle. When you pursue jobs in Greece, you gain access to an unparalleled Mediterranean climate, stunning azure coastlines, and a rich cultural heritage that makes every day feel like a journey of discovery. Whether you are exploring the bustling streets of Athens or the quiet beauty of the islands, Greece offers a high quality of life that is truly unique.

Our full relocation package ensures that your transition to life in Greece is smooth and stress-free, allowing you to focus on your new role as a Portuguese Speaking Video Streaming Customer Expert. From world-class gastronomy to a welcoming expatriate community, working in Greece provides a perfect balance of professional growth and personal enrichment. Join the ranks of satisfied professionals who have chosen to advance their careers in Greece with Mercier Consultancy Group.

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📌 Portuguese Speaking Video Streaming Customer Experts - Work Remote In Greece (Cárcer)
🏢 Mercier Consultancy MD
📍 Cárcer