Gracia101 Talent Solutions is seeking an OTC Service Manager to oversee daily OTC operations, coordinate with business process leads and technical solution managers, and manage escalations to maintain service stability. You will allocate resources across time zones (MX, PH, ES), drive continuous improvement, and partner with vendors to deliver on time and within scope in a dynamic, integral environment.
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📌 Global SAP OTC Service Manager (Madrid)
🏢 Gracia101 Talent Solutions
📍 Madrid
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