Le Collectionist in Mallorca seeks a senior concierge manager to oversee the Pre-arrival Concierge team and ensure an exceptional client experience for ultra-luxury stays across the Balearics. You will lead, train and motivate the team, manage VIP client relationships, and develop partnerships with high-end providers to elevate service levels. In this role you will work on-site with some remote days, coordinating with regional directors, ensuring financial discipline, and continuously improving
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📌 Head of Pre-Arrival Concierge & Luxury Client Experience (Palma)
🏢 Le Collectionist
📍 Palma
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